msc poesia - family cruises new zealand

Length: 964ft Year: 2008
Beam: 106.00ft Cruising speed: 23kn
Bars/Lounges: 12 Casino : 1
Jacuzzi: 4 Onboard Currency: Euro
Passenger Capacity: 3,013 Vessel: 2 for adults, 1 for children/4 SPA baths
Weight: 93,330 tonnes 24 Hour Cabin Service
All Main Meals Included Duty Free Shops
Guest Entertainers Gym
Jogging Track Library
Live Music Mini Golf
Teen's Club Tennis Court
Wine Tasting Bar  
MSC Cruises MSC Poesia new zealand family cruises
 

MSC POESIA INFORMATION

ABOUT MSC CRUISES

Balcony Aurea

'Aureau' experience prices offer all the luxury of the Bella and Fantastica experiences as well as putting wellness, pampering and peace of mind at the heart of your cruise. For the Aurea passengers, you will enjoy a series of relaxing benefits for body and soul including priority boarding on day of embarkation, the delights of the an elegant cabin which includes a set of free wellness products and complimentary bathrobes and slippers. Dine at the time of your choice in the reserved area of the main restaurant and enjoy 24 hour unlimited drinks, as well as 24 hour unlimited drinks in all bars on board.* Best of all, take advantage of the inclusive spa package in your experience price offering welcome spa cocktail on arrival, one complimentary massage of your choice from the spa menu,+ consultation with Spa Doctor and unrestricted use of the Thermal Area offering sauna, whirlpool and relaxation area throughout your cruise. Set sail for pure relaxation.

Comfort

  • Dream cruises on board modern ships with the Masters of the sea
  • Elegant cabins equipped with every convenience
  • Superior comfort ensured by free 24-hour room service (delivery is free)
  • Breakfast in your cabin (delivery + breakfast are free)

Food & Wine Benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes
  • Unlimited 24hr drinks package^

Sport & Activities

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability)
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)
  • Recreational activities for children: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability)

Relaxation & Wellbeing

  • Wellbeing package including: choice of one 60 minute massage from the SPA menu (excluding Four Hands Balinese massages, solarium, welcome cocktail, access to Thermal Area throughout cruise)
  • Kit of wellbeing products (for face, hair and body) in each cabin
  • Relaxation amenities in each cabin (including bathrobe and slippers)
  • Free access to the exclusive sun deck to enjoy the sun in complete tranquillity

Services

  • Qualified multilingual personnel
  • Priority boarding & luggage (only on embarkation day)

Flexibility

  • Preference of cabin* (subject to availability)
  • Free time dining in a dedicated area of the main restaurant

Other Privileges

  • Earn MSC Club points

^24hr drinks package valid for customers from 01 May 2015 only.

 
 

Balcony Bella

'Bella' experience prices offer a great-value way to enjoy the comforts of life on board an elegant, modern cruise ship. Relax in a well-equipped cabin with en suite serviced daily with evening turndown service, in room safe, hairdryer, LCD TV and mini bar (surcharges apply) and the opportunity to request your preferred dining sitting.^ On board, you can spoil yourself with the delights of our self-service gourmet buffet that is open 20 hours a day and includes complimentary self-service tea, coffee and water. Enjoy Broadway-style entertainment in the evening and a packed program of daily activities organised by our multilingual team of friendly personnel. Take advantage of the pool, cutting-edge panoramic gym and open air sports facilities to stay in shape. All this as well as earning MSC Club points so you can enjoy even more benefits on your next cruise.

Comfort

  • Dream cruises on board modern ships with the Masters of the sea
  • Ensuite cabins equipped with every convenience
  • Serviced daily with good-night turndown service

Food &Wine benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with free self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes

Sport & Actitivies

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)

Services

  • Qualified multilingual personnel

Flexibility

  • Preference of cabin (subject to availability)
  • Choice of dinner seating (subject to availability)

Other Privileges

  • Earn MSC Club points

 

 
 

Balcony Fantastica

'Fantastica' experience prices offer all the benefits of “Bella” plus a variety of extra privileges as you savour MSC Cruises’, Mediterranean Way of Life. Choose from the cabins located on the middle and upper decks, with easy access to bars, lounges and lifts. Enjoy 24-hour-a day room service inclusive of delivery charges as well as priority choice of dining times in our main restaurants. For families travelling with children aged 3-11 years in this experience the children are not forgotten, with a dedicated range of activities such as Master Chef cooking sessions and Language classes with our staff. Selected cruise ships also offer the larger Super Family Cabins in this experience (subject to availability). As well MSC Club points will be earned!

Comfort

  • Ensuite cruises on board modern ships with the Masters of the sea
  • Elegant cabins equipped with every convenience
  • Superior comfort ensured by free 24-hour room service (delivery is free)
  • Breakfast in your cabin (delivery + breakfast are free)

Food & Wine Benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes

Sport & Activities

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability)
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)
  • Recreational activities for children aged 3-11 years: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability)

Services

  • Qualified multilingual personnel

Flexibility

  • Preference of cabin* (subject to availability)
  • Opportunity to choose among the best cabins available
  • Opportunity to book a Super-Family cabin for the whole family (where this cabin type is available)
  • Choice of dinner seating (subject to availability)

Other Privileges

  • Earn MSC Club points

 

 
 

Inside Bella

'Bella' experience prices offer a great-value way to enjoy the comforts of life on board an elegant, modern cruise ship. Relax in a well-equipped cabin with en suite serviced daily with evening turndown service, in room safe, hairdryer, LCD TV and mini bar (surcharges apply) and the opportunity to request your preferred dining sitting.^ On board, you can spoil yourself with the delights of our self-service gourmet buffet that is open 20 hours a day and includes complimentary self-service tea, coffee and water. Enjoy Broadway-style entertainment in the evening and a packed program of daily activities organised by our multilingual team of friendly personnel. Take advantage of the pool, cutting-edge panoramic gym and open air sports facilities to stay in shape. All this as well as earning MSC Club points so you can enjoy even more benefits on your next cruise. Size ranging appoximately 13 sq.m.

Comfort

  • Dream cruises on board modern ships with the Masters of the sea
  • Ensuite cabins equipped with every convenience
  • Serviced daily with good-night turndown service

Food &Wine benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with free self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes

Sport & Actitivies

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)

Services

  • Qualified multilingual personnel

Flexibility

  • Preference of cabin (subject to availability)
  • Choice of dinner seating (subject to availability)

Other Privileges

  • Earn MSC Club points

 

 
 

Inside Cabins

  • Cabins (14 sq.m to 21 sq.m)
  • Cabins available for disabled passengers
  • Air conditioning (optimised indoor air quality)
  • TV, telephone
  • Availability of Internet connection on your own lap top (not included in price)
  • Bathroom with shower
  • Mini bar
  • Safe
  • Single beds can be converted into a double bed except for cabins for disabled people.

 

 

Inside Fantastica

'Fantastica' experience prices offer all the benefits of “Bella” plus a variety of extra privileges as you savour MSC Cruises’, Mediterranean Way of Life. Choose from the cabins located on the middle and upper decks, with easy access to bars, lounges and lifts. Enjoy 24-hour-a day room service inclusive of delivery charges as well as priority choice of dining times in our main restaurants. For families travelling with children aged 3-11 years in this experience the children are not forgotten, with a dedicated range of activities such as Master Chef cooking sessions and Language classes with our staff. Selected cruise ships also offer the larger Super Family Cabins in this experience (subject to availability). As well MSC Club points will be earned!  Size ranging appoximately 13 sq.m.

Comfort

  • Ensuite cruises on board modern ships with the Masters of the sea
  • Elegant cabins equipped with every convenience
  • Superior comfort ensured by free 24-hour room service (delivery is free)
  • Breakfast in your cabin (delivery + breakfast are free)

Food & Wine Benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes

Sport & Activities

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability)
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)
  • Recreational activities for children aged 3-11 years: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability)

Services

  • Qualified multilingual personnel

Flexibility

  • Preference of cabin* (subject to availability)
  • Opportunity to choose among the best cabins available
  • Opportunity to book a Super-Family cabin for the whole family (where this cabin type is available)
  • Choice of dinner seating (subject to availability)

Other Privileges

  • Earn MSC Club points

 

 
 

Obstructed Oceanview Cabins

 
 

Ocean View Bella

'Bella' experience prices offer a great-value way to enjoy the comforts of life on board an elegant, modern cruise ship. Relax in a well-equipped cabin with en suite serviced daily with evening turndown service, in room safe, hairdryer, LCD TV and mini bar (surcharges apply) and the opportunity to request your preferred dining sitting.^ On board, you can spoil yourself with the delights of our self-service gourmet buffet that is open 20 hours a day and includes complimentary self-service tea, coffee and water. Enjoy Broadway-style entertainment in the evening and a packed program of daily activities organised by our multilingual team of friendly personnel. Take advantage of the pool, cutting-edge panoramic gym and open air sports facilities to stay in shape. All this as well as earning MSC Club points so you can enjoy even more benefits on your next cruise.  Size ranging appoximately 13 sq.m.

Comfort

  • Dream cruises on board modern ships with the Masters of the sea
  • Ensuite cabins equipped with every convenience
  • Serviced daily with good-night turndown service

Food &Wine benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with free self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes

Sport & Actitivies

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)

Services

  • Qualified multilingual personnel

Flexibility

  • Preference of cabin (subject to availability)
  • Choice of dinner seating (subject to availability)

Other Privileges

  • Earn MSC Club points

 

 
 

Ocean View Fantastica

'Fantastica' experience prices offer all the benefits of “Bella” plus a variety of extra privileges as you savour MSC Cruises’, Mediterranean Way of Life. Choose from the cabins located on the middle and upper decks, with easy access to bars, lounges and lifts. Enjoy 24-hour-a day room service inclusive of delivery charges as well as priority choice of dining times in our main restaurants. For families travelling with children aged 3-11 years in this experience the children are not forgotten, with a dedicated range of activities such as Master Chef cooking sessions and Language classes with our staff. Selected cruise ships also offer the larger Super Family Cabins in this experience (subject to availability). As well MSC Club points will be earned!  Size ranging appoximately 13 sq.m.

Comfort

  • Ensuite cruises on board modern ships with the Masters of the sea
  • Elegant cabins equipped with every convenience
  • Superior comfort ensured by free 24-hour room service (delivery is free)
  • Breakfast in your cabin (delivery + breakfast are free)

Food & Wine Benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes

Sport & Activities

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability)
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)
  • Recreational activities for children aged 3-11 years: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability)

Services

  • Qualified multilingual personnel

Flexibility

  • Preference of cabin* (subject to availability)
  • Opportunity to choose among the best cabins available
  • Opportunity to book a Super-Family cabin for the whole family (where this cabin type is available)
  • Choice of dinner seating (subject to availability)

Other Privileges

  • Earn MSC Club points

 

 
 

Oceanview Cabins

  • Cabins without balcony;
  • Single beds that can be converted into double bed (on request) except for the cabins for disabled people.
  • Spacious wardrobe.
  • Bathroom with shower.
  • TV. Telephone.
  • Availability of internet connection by your own laptop (on payment).
  • Mini bar and safe.
  • Air conditioning.
  • Surface from 15 sq.m to m2 18.7 sq.m.

 

 

Outside cabins with balcony

  • Single beds that can be converted into double bed (on request) except for the cabins for disabled people.
  • Spacious wardrobe.
  • Bathroom with shower.
  • TV. Telephone.
  • Availability of internet connection by your own laptop (on payment).
  • Mini bar and safe.
  • Air conditioning.
  • Surface from 15 sq.m to 18,7 sq.m.

 

 

Suite Aurea

'Aureau' experience prices offer all the luxury of the Bella and Fantastica experiences as well as putting wellness, pampering and peace of mind at the heart of your cruise. For the Aurea passengers, you will enjoy a series of relaxing benefits for body and soul including priority boarding on day of embarkation, the delights of the an elegant cabin which includes a set of free wellness products and complimentary bathrobes and slippers. Dine at the time of your choice in the reserved area of the main restaurant and enjoy 24 hour unlimited drinks, as well as 24 hour unlimited drinks in all bars on board.* Best of all, take advantage of the inclusive spa package in your experience price offering welcome spa cocktail on arrival, one complimentary massage of your choice from the spa menu,+ consultation with Spa Doctor and unrestricted use of the Thermal Area offering sauna, whirlpool and relaxation area throughout your cruise. Set sail for pure relaxation.

Comfort

  • Dream cruises on board modern ships with the Masters of the sea
  • Elegant cabins equipped with every convenience
  • Superior comfort ensured by free 24-hour room service (delivery is free)
  • Breakfast in your cabin (delivery + breakfast are free)

Food & Wine Benefits

  • Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) with self service tea, coffee & water
  • Wide variety of restaurants serving Mediterranean and international dishes
  • Unlimited 24hr drinks package^

Sport & Activities

  • Broadway-style theatre shows available almost every day
  • Pool area
  • Open-air sports facilities (Power Walking Track, Basketball…)
  • Extremely well-equipped gym with panoramic view
  • 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability)
  • Entertainment activities
  • Entertainment for infants, children and teens (Clubs…)
  • Recreational activities for children: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability)

Relaxation & Wellbeing

  • Wellbeing package including: choice of one 60 minute massage from the SPA menu (excluding Four Hands Balinese massages, solarium, welcome cocktail, access to Thermal Area throughout cruise)
  • Kit of wellbeing products (for face, hair and body) in each cabin
  • Relaxation amenities in each cabin (including bathrobe and slippers)
  • Free access to the exclusive sun deck to enjoy the sun in complete tranquillity

Services

  • Qualified multilingual personnel
  • Priority boarding & luggage (only on embarkation day)

Flexibility

  • Preference of cabin* (subject to availability)
  • Free time dining in a dedicated area of the main restaurant

Other Privileges

  • Earn MSC Club points

^24hr drinks package valid for customers from 01 May 2015 only.

 
 

Suites with balcony

  • Double bed that can be converted into two single beds (on request).
  • Spacious wardrobe.
  • Bathroom with tub.
  • TV. Telephone.
  • Availability of internet connection by your own laptop (on payment).
  • Mini bar and safe.
  • Air conditioning.
  • Surface 25 sq.m.

 

 

MSC Poesia

Deck 4 - Baccaccio
MSC Poesia Deck 4 - Baccaccio layout
MSC Poesia Decks
Please Select Deck

MSC Poesia Deck 4 - Baccaccio overview
 
Kaito Sushi Bar
  • Enjoy sushi and a good drink while you are at sea at the Kaito Sushi Bar.

Located on Deck 7 - Manzoni deck
Kaito Sushi Bar
 
L'Obelisco
  • Enjoy authentic Italian cuisine in this specialty restaurant. The setting is romantic.
  • reservations are recommended.

Located on Deck 13 - Foscolo deck
L'Obelisco
 
Le Fontane Ristorante
  • From exquisite Italian specialities, handmade ice cream and real espresso coffee to the finest international cuisine, the restaurants on each MSC Cruises ship offer a huge choice of dishes - and decors - to suit every taste. The menus onboard are varied and always delicious, catering for special diets too, while the a la carte restaurants on some ships offer an even wider selection of gastronomic delights. And there's always an expert memeber of staff on hand to recommend a special dish and the ideal wine to accompany it.

Located on Deck 5 - Petrarca deck
Le Fontane Ristorante
 

Bars and Lounges

Bar dei Poeti
  • Have a drink before dinner time with your family or friends. Life is at ease. Relax yourself.

Located on Deck 6 - Dante
Bar dei Poeti
 
Cyber Cafe
  • The Cyber Cafe is an internet cafe in which you can have a cup of coffee while you surf the internet. There are only 24 seats, so if you are interested in it, don't be hesitating.

Located on Deck 7 - Manzoni
Cyber Cafe
 
II Grappolo d'Oro Wine Bar
  • II Grappolo d'Oro is the perfect bar for who loves wines. There are various wines that you like.

Located on Deck 7 - Manzoni
II Grappolo d'Oro
 
Pigalle Lounge
  • The Pigalle Lounge is a place to drink, enjoy shows, dance and full of music. Located on Deck 7, the lounge has 330 seats.

Located on Deck 7 - Manzoni
Pigalle Lounge
 
The Zebra Bar
  • Tropical/Exotic drinks are available at The Zebra Bar located on Deck 6.
  • There are 439 seats at The Zebra Bar. You can also have a dance here.

Located on Deck 6 - Dante
The Zebra Bar
 

Casino

Casino Royal
  • Slot machines, Roulette table or even have a drink, you will find your game and relax at Casino Royal.

Located on Deck 7 - Manzoni
Casino Royal
 

Kids Club

Children Outdoor Pool&Games
  • With MSC Cruises, your children will enjoy plenty of fun and games, along with other children and our entertainers, who organise different activities everyday.
  • The onboard Mini Club is a meeting place for all the children – to play and have fun! You will find sports competitions for children of all ages, swimming pool games (on some ships only), as well as tasty snacks and treasure hunts…your little ones will have ample opportunities to play games with other children!
  • We also have a designated playroom for children.
  • Onboard MSC Cruises, your children’s holidays will be fully taken care of, while you relax and enjoy your cruise in total bliss and relaxation!
  • MSC Cruises recommends: Great value solutions for children, such as the Teens Card for beverages and soft drinks.

Located on Deck 14 - Pascoli
Children Outdoor Pool&Games
 

Shopping

Duty Free Shop
  • The shops, six in all, sell perfume, cosmetics, clothing, electronics and duty-free items that can be consumed onboard.

Located on Deck 6 - Dante
Shop
 

Sports and Spa

MSC Aurea Spa
  • Within every ship in the MSC Cruises fleet, MSC has created a haven of calm where you can relax, pamper yourself and restore the harmony between mind and body. Blending the magic of Balinese massage with the tradition of therapeutic waters inherited from the ancient Romans, the MSC Aurea SPA wellness centre offers a vast choice of innovative treatments, all carried out by experts under strict medical supervision. A visit to the MSC Aurea SPA will leave you feeling renewed, refreshed and ready to enjoy your cruise to the full.

Located on Deck 13 - Foscolo
MSC Aurea Spa
 

Swimming

Pool Area

There are 2 swimming pools for adults and 1 for children. Get fun under the sun in the pools.


Located on Deck 13 - Foscolo
Pool Area
 

Discos/Night Clubbing

S32 Disco
  • Navigate your way to the disco, where you can dance the night away.

Located on Deck 14 - Pascoli
S32 Disco
 

Stage Shows

Teatro Carlo Felice
  • Enjoy fabulous Broadway style performances in the plush 3-story Teatro Carlo Felice.

Located on Deck 6 - Dante
Teatro Carlo Felice
 

MSC Poesia Photos

Please click on any image to enlarge

MSC Cruises MSC Poesia new zealand family cruises
MSC Poesia
MSC Cruises MSC Poesia new zealand family cruises
MSC Poesia
MSC Cruises MSC Poesia new zealand family cruises
Balcony Suite
MSC Cruises MSC Poesia new zealand family cruises
Inside Cabins
MSC Cruises MSC Poesia new zealand family cruises
Outside with Balcony
MSC Cruises MSC Poesia new zealand family cruises
Oceanview Cabins
MSC Cruises MSC Poesia new zealand family cruises
Oceanview Cabins
MSC Cruises MSC Poesia new zealand family cruises
Outside with Balcony
MSC Cruises MSC Poesia new zealand family cruises
Inside Cabins
MSC Cruises MSC Poesia new zealand family cruises
Balcony Suite
MSC Cruises MSC Poesia new zealand family cruises
Minigolf
MSC Cruises MSC Poesia new zealand family cruises
The Zebra Bar
MSC Cruises MSC Poesia new zealand family cruises
Teatro Carlo Felice
MSC Cruises MSC Poesia new zealand family cruises
S32 Disco
MSC Cruises MSC Poesia new zealand family cruises
Pool Area
MSC Cruises MSC Poesia new zealand family cruises
Pigalle Lounge
MSC Cruises MSC Poesia new zealand family cruises
MSC Aurea Spa
MSC Cruises MSC Poesia new zealand family cruises
II Grappolo d'Oro
MSC Cruises MSC Poesia new zealand family cruises
Shop
MSC Cruises MSC Poesia new zealand family cruises
Cyber Cafe
MSC Cruises MSC Poesia new zealand family cruises
Children Outdoor Pool&Games
MSC Cruises MSC Poesia new zealand family cruises
Bar dei Poeti
MSC Cruises MSC Poesia new zealand family cruises
Le Fontane Ristorante
MSC Cruises MSC Poesia new zealand family cruises
L'Obelisco
MSC Cruises MSC Poesia new zealand family cruises
Kaito Sushi Bar
MSC Cruises MSC Poesia new zealand family cruises
Casino Royal
 

TERMS AND CONDITIONS FOR THIS CRUISE

MSC Cruises – Terms and Conditions

Please note the terms and conditions listed below is a shorterned version. To view the full version (which you are bound by) please click here - http://www.msccruises.com.au/au_en/Terms-And-Conditions.aspx

These are the terms and conditions under which you book your cruise holiday and travel on any MSC Cruises product we sell you. You are bound by these terms and conditions, so it is important that you read them carefully.

Upon signing the Booking Form or payment in full of the passenger fare applicable at final payment, a contract (the “CONTRACT”) will come into existence. These Conditions of Carriage set out the terms that govern the relationship, responsibilities and liabilities as between the Passenger and the Carrier and are BINDING ON THE PARTIES. The Passenger has entered into a Passage Contract with MSC Crociere SA (“Organiser”) and these conditions have been incorporated into the Passenger’s contract with the Organiser. These Terms and Conditions of Carriage will also apply where the vessel is being used as a floating hotel whether or not there is a Passage Contract and whether or not there is any carriage. The Carrier reserves the right to amend, modify or change the Conditions of Carriage at any time without prior notice.

Payments

Once you have decided on your holiday, we will need a non refundable/non transferable deposit to secure your booking. It is essential that deposits are received by us within seven (7) days or earlier if advised at time of booking to secure your fare. If payment is not received within this time, your booking will be automatically cancelled.

Balance of Cruise: Payment is required 90 days prior to cruise departure or departure from Australia or New Zealand unless special payment conditions apply. Additional services (including shore excursions, transfers, airfares pre/post hotels, onboard packages etc) must be booked prior to the final payment. No bookings for additional services will be accepted three weeks prior to departure from Australia or New Zealand. Additional services booked after final payment and prior to 3 weeks before departure will incur an AUD or NZD $55.00 amendment fee per booked service.
Cruise Republic fees of $25.00 may be in addition to this.

If you are making a booking within the ‘Final Payment Due’ period of your selected cruise, full payment is required at the time of booking.

Cruise Tickets

We will send your travel documents to you after final payment has been received and usually 3-4 weeks prior to your departure date. All air/land packages and prepaid additional travel services must be booked and confirmed prior to final payment and issue of travel documents. Documents will not be released without a fully completed Booking Form/Online Check-In and all payments and fees have been received. MSC Cruise baggage labels are provided at the port.

If this is not completed there will be delays with your documentation and a $55.00 late ticket issue fee incurred. Cruise Republic fees of $50.00 may be in addition to this.

Please ensure you let us know if your postal address has changed.

Cancellations and Refunds

All cancellation notices must be advised in writing.  Cancelling for whatever reason will be subject to the following charges:

Prio to 90 days

Loss of Non Refundable Deposit

89 to 60 days

20% of published fare^*

60 to 15 days

60% of published fare^*

14 to 7 days

80% of published fare^*

6 days or less

100% of published fare

^ Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

* An additional Cruise Republic cancellation fee of $200.00 per cabin will apply.

 

Cancellation of Shore Excursions, Transfers, Accommodation, Drinks or Spa Packages:

Days Prior to Departure

Cancellation Charges

Prior to 60 days

20% cancellation fee

Within 60 days

Non Refundable

Prepaid Gratuities (Service Charges) are non refundable.

 

Amendment of Booking

If you amend your cruise booking after receiving confirmation and non refundable/non transferable deposit has been paid a charge of AUD/NZD$55.00 per person amendment will be incurred. This cruise amendment fee is in additional to any amendment fees or charges applied for additional travel services, airfares, group or special packages. One name change is permitted on cruise bookings once deposit is received of AUD/NZD$55.000. Additional name changes on cruise bookings will be charged as per cancellation fees above. Name changes on airfares, groups, special packages or additional travel services may not be permitted and additional cancellation fees or charges in addition to the cruise fees will apply.
Cruise Republic fees of $25.00 may be in addition to this.

Change of cruise is non refundable and non transferable at any time.

Children and Teenager Fares

Children under the age of 18 years cruise free when sharing one cabin with 2 paying adults in selected cabin categories. In all instances port charges are additional. Port charges ranging from $175 AUD up to $700 AUD or $250 NZD up to $800 NZD apply. Details of these charges will be provided by your cruise consultant and amounts confirmed at time of booking. All airline charges including taxes and fuel charges and any land arrangements are additional charges for children.

Hotel Service Charges

During your cruise you will meet staff throughout the ship who provide you with excellent service. They are support by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment of your cruise. For your convenience MSC Cruises automatically add a daily Hotel Service charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided. The Hotel Service Charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below are calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager onboard. MSC cruises does not recommend tipping individual members of staff.

Mediterranean, Northern Europe, Abu Dhabi and Emirates cruises:

Adults (18 yrs and over) -

9 days/8 nights or less: €7.00 per adult per night

10 days/9 nights or more: €6.00 per adult per night including Ocean Voyages to/from Abu Dhabi and the Emirates

Children (Between 14 – 17)

9 days/8 nights or less: €3.50 per child per night

10 days/9 nights or more: €3.00 per child per night including Ocean Voyages to/from Abu Dhabi and the Emirates

There are no Hotel Service charge for children under the age of 14 years.

For Caribbean cruises, South America and any other Ocean Voyages – please refer to the MSC Brochure.

Special Diets/Special Requests

Any special dietary requirements/allergies or special requests must be advised in as much detail as possible on the Booking Form prior to departure from Australia or New Zealand. Descriptions such as “Vegetarian” are not sufficient.

The company will make all reasonable endeavours to comply with requests but cannot be held liable in relation to the inability to provide the required dietary or special requirement or the inability to provide a variety of special dietary meals or to meet any other special requests advised onboard.

Break of Voyage

If for any reason you are departing the ship prior to the end of the cruise, please contact Reception. You will be asked to complete a “Break of Cruise” form to provide clearance to leave the ship. Surcharges may apply and will be advised at time of confirmation of break of cruise whether pre-booked before departure from Australia and/or New Zealand or arranged onboard the ship.

Passports and Visas

All passengers must be in possession of a current full passport, valid for the entire period of the cruise holiday with the required correct number of blank pages and must be valid for at least 6 months after the return date to Australia or New Zealand. Certain countries insist on machine readable passports in particular Russia and the USA. All individual passengers are responsible for reviewing and obtaining any required visas.

Australia and New Zealand Government Travel Advisories

The Department of Foreign Affairs issues Travel Advisory Notices and helpful information for the benefit of all travellers, we recommend visiting www.smarttraveller.com.au prior to your departure for useful travel assistance.

Travel Insurance

A Comprehensive travel insurance policy should be considered for the duration of your holiday at your own expense. Such insurance should ensure that you are fully covered against unexpected cancellation charges, medical expenses, and loss of luggage, money or personal liability. A waiver form will be required by MSC Cruises should you decide not to take out travel insurance.

Alcohol Policy

Alcoholic drinks, including wines, spirits and beers or other liqueurs are available for purchase onboard the Vessel at fixed prices. Passengers are not permitted to bring onboard any such drinks for use during the Voyage, whether for consumption in their own cabins or otherwise. Alcoholic drinks in any form will not be sold to Minors during the cruise. When the itinerary includes a port located in the USA the same conditions will apply for any Passengers under the age of 21.

MSC Cruises may confiscate alcohol brought onboard by Passengers.

Legal Matters

The applicable law for these Conditions of Carriage shall be Australian Law.

All claims against MSC Cruises shall be brought in and be subject to the exclusive jurisdiction of the Courts of Australia.

The Carrier shall be under no liability whatsoever in respect of any claim arising from an accident which was not reported by the Passenger to the Master whilst onboard the Vessel.

Notices of claim for death, illness, emotional stress or personal injury, with full particulars in writing shall be given to The Carrier and the Vessel within six (6) months (185 days) after the date such death, injury, or illness occurring. Such notice shall be sent by registered mail to:

CLAIMS DEPARTMENT

MSC Crociere

VIA A. DEPRETIS 31-80133
NAPLES, ITALY.

For further information please refer to the Booking Terms and Conditions in the MSC Cruises brochure.

Cancellation of Shore Excursions, Transfers, Accommodation, Drinks or Spa Packages:

 

Days Prior to Departure

Cancellation Charges

Prior to 60 days

20% cancellation fee

Within 60 days

Non Refundable