msc opera - family cruises new zealand

Length: 824ft Year: 2004
Beam: 94.50ft Cruising speed: 21kn
Bars/Lounges: 6 Casino : 1
Crew: 728 Gross Tonnage: 65,591 tons
Onboard Currency: Euro Passenger Capacity: 2,150
Restaurants: 3 Shopping Areas: 4
SPA Baths: 3 Vessel: 2
24-Hour Room Service All Main Meals Included
Cabin Safe Children's Play Room
Duty Free Shops Guest Entertainers
Gym Internet Service
Jogging Track Live Music
Mini Golf Satellite TV
Sauna  
MSC Cruises MSC Opera new zealand family cruises
 

MSC OPERA INFORMATION

ABOUT MSC CRUISES

Aurea Experience Balcony Cabin

  • 204 Balcony cabins, size approximately from 15 to 16 m2.
  • Cabins with private balcony, with double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Exclusive Aurea Experience

In addition to all the features of ‘Bella’ and ‘Fantastica’, our ‘Aurea’ fares offer a series of relaxing benefits for body and soul.

  • Embark smoothly with priority boarding then relax in an elegant cabin where you’ll find a set of free wellbeing products as well as a complimentary bathrobe and slippers. Dine at the time of your choice in a reserved area of the restaurant, enjoying all-inclusive unlimited drinks*.
  • Bask in the exclusivity of a private sun deck. Best of all, take advantage of a fantastic spa package including a spa welcome cocktail, one massage of your choice from the spa menu, tanning shower, private wellness consultation and unrestricted use of the Thermal Area throughout your cruise (available only for adults). Set sail for pure relaxation.

* The drink package refers to Allegrissimo or More For Less (Starting from summer 2017 these packages will be re-named ALL-INCLUSIVE RESTAURANT & BAR DRINK PACKAGE and ALL-INCLUSIVE CLASSIC DRINK PACKAGE), following cruise destinations. Please refer to the Special Packages section for further details.

 

 

Aurea Experience Suite

  • 28 Suite cabins size approximately 27 m2.
  • Suites with private balcony, with double bed that can be converted into two single beds (on request).
  • Air conditioning, spacious wardrobe, bathroom with bathtub, TV, telephone, wireless internet access (for a fee), mini bar, safe.

Exclusive Aurea Experience

In addition to all the features of ‘Bella’ and ‘Fantastica’, ‘Aurea’ fares offer a series of relaxing benefits for body and soul.

  • Embark smoothly with priority boarding then relax in an elegant cabin where you’ll find a set of free wellbeing products as well as a complimentary bathrobe and slippers. Dine at the time of your choice in a reserved area of the restaurant, enjoying all-inclusive unlimited drinks*.
  • Bask in the exclusivity of a private sun deck. Best of all, take advantage of a fantastic spa package including a spa welcome cocktail, one massage of your choice from the spa menu, tanning shower, private wellness consultation and unrestricted use of the Thermal Area throughout your cruise (available only for adults). Set sail for pure relaxation.

* The drink package refers to Allegrissimo or More For Less (Starting from summer 2017 these packages will be re-named ALL-INCLUSIVE RESTAURANT & BAR DRINK PACKAGE and ALL-INCLUSIVE CLASSIC DRINK PACKAGE), following cruise destinations.

 

 

Bella Experience Balcony Cabin

  • 204 Balcony cabins, size approximately from 15 to 16 m2.
  • Cabins with private balcony, with double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Bella Experience

  • Relax in a well-equipped cabin and enjoy the wide variety of superb facilities on board.
  • Request your preferred dinner sitting and spoil yourself with the delights of a gourmet buffet that’s open 20 hours a day.
  • Enjoy Broadway style entertainment and a packed programme of daily activities organised by MSC Cruises' multilingual team of friendly staff.
  • Take advantage of the pool, cutting-edge panoramic gym and open-air sports facilities to stay in shape.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Bella Experience Inside Cabin

  • 440 Interior cabins approximately from 13 to 21 m2.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted to two single beds (on request), except cabins for guests with disabilities or reduced mobility.
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Bella Experience

  • Relax in a well-equipped cabin and enjoy the wide variety of superb facilities on board.
  • Request your preferred dinner sitting and spoil yourself with the delights of a gourmet buffet that’s open 20 hours a day.
  • Enjoy Broadway style entertainment and a packed programme of daily activities organised by MSC Cruises' multilingual team of friendly staff.
  • Take advantage of the pool, cutting-edge panoramic gym and open-air sports facilities to stay in shape.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.

 

 

Bella Experience Obstructed View Cabin

  • 64 Outside with partial view cabins approximately from 13 to 22 m2.
  • Double bed that can be converted to two single beds (on request).
  • Air conditioning, bathroom with shower, wireless internet access (for a fee) TV, telephone, mini bar, safe.

Bella Experience

  • Relax in a well-equipped cabin and enjoy the wide variety of superb facilities on board.
  • Request your preferred dinner sitting and spoil yourself with the delights of a gourmet buffet that’s open 20 hours a day.
  • Enjoy Broadway style entertainment and a packed programme of daily activities organised by MSC Cruises' multilingual team of friendly staff.
  • Take advantage of the pool, cutting-edge panoramic gym and open-air sports facilities to stay in shape.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Fantastica Experience Balcony Cabin

  • 204 Balcony cabins, size approximately from 15 to 16 m2.
  • Cabins with private balcony, with double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Fantastica Experience 

Fantastica Experience fares offer all the benefits of ‘Bella’ plus a variety of extra privileges.

  • Choose from prestigious cabins (including Super Family cabins where available) located on the upper decks, with easy access to lifts and lounges.
  • Make use of the freedom to change your booking details if necessary, including guest names and departure dates: even cancellation is flexible.
  • Enjoy 24-hour-a-day room service with free delivery and priority choice of dining times in the gourmet restaurants.
  • Have fun with organised activities for children including foreign language games and Master Chef cooking sessions with staff.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.

 

 
 

Fantastica Experience Inside Cabin

  • 440 Interior cabins approximately from 13 to 21 m2. (* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted to two single beds (on request), except cabins for guests with disabilities or reduced mobility.
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Fantastica Experience 

Fantastica Experience fares offer all the benefits of ‘Bella’ plus a variety of extra privileges.

  • Choose from prestigious cabins (including Super Family cabins where available) located on the upper decks, with easy access to lifts and lounges.
  • Make use of the freedom to change your booking details if necessary, including guest names and departure dates: even cancellation is flexible.
  • Enjoy 24-hour-a-day room service with free delivery and priority choice of dining times in the gourmet restaurants.
  • Have fun with organised activities for children including foreign language games and Master Chef cooking sessions with staff.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.

 

 
 

Fantastica Experience Ocean View Cabin

  • 339 Ocean view cabins approximately from 13 to 22 m2.
  • Double bed that can be converted to two single beds (on request).
  • MSC Opera ship offers cabins for families comprising a bedroom area and a living area with up to 4 berths.
  • Air conditioning, bathroom with shower, wireless internet access (for a fee) TV, telephone, mini bar, safe.

Fantastica Experience 

Fantastica Experience fares offer all the benefits of ‘Bella’ plus a variety of extra privileges.

  • Choose from prestigious cabins (including Super Family cabins where available) located on the upper decks, with easy access to lifts and lounges.
  • Enjoy 24-hour-a-day room service with free delivery and priority choice of dining times in the gourmet restaurants.
  • Have fun with dedicated educational and recreational activities for children, like foreign language games and Doremi Chef cooking sessions with our staff.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.

 

 

Wellness Experience Balcony Cabin

  • 204 Balcony cabins, size approximately from 15 to 16 m2.
  • Cabins with private balcony, with double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Wellness Experience Powered By Technogym

  • Treat your body and soul to a unique wellness experience on an MSC cruise dedicated to health and fitness. The exclusive benefits of MSC Cruises Wellness Experience powered by Technogym include privileged access to dedicated, modern fitness equipment and amenities, a one-to-one health check-up with the MSC doctor and one-to-one Inbody analyser test with your personal Technogym-trained Master trainer, not forgetting a selection of fresh, healthy food and drink options.
  • Enjoy a personalised fitness program in various indoor and outdoor locations, supported by the Technogym Platform & App and take advantage of MSC Cruises exclusive shore activities dedicated to the care of your body. And finally, we’ve even included a laundry service for your gym gear, for a totally stress-free cruise.

*This Experience will be available starting from Summer 2017

 

 
 

Wellness Experience Inside Cabin

  • 440 Interior cabins approximately from 13 to 21 m2. (* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted to two single beds (on request), except cabins for guests with disabilities or reduced mobility.
  • Air conditioning, bathroom with shower, wireless internet access (for a fee), TV, telephone, mini bar, safe.

Wellness Experience Powered By Technogym

  • Treat your body and soul to a unique wellness experience on an MSC cruise dedicated to health and fitness. The exclusive benefits of MSC Cruises Wellness Experience powered by Technogym include privileged access to dedicated, modern fitness equipment and amenities, a one-to-one health check-up with the MSC doctor and one-to-one Inbody analyser test with your personal Technogym-trained Master trainer, not forgetting a selection of fresh, healthy food and drink options.
  • Enjoy a personalised fitness program in various indoor and outdoor locations, supported by the Technogym Platform & App and take advantage of MSC Cruises exclusive shore activities dedicated to the care of your body. And finally, we’ve even included a laundry service for your gym gear, for a totally stress-free cruise.

*This Experience will be available starting from Summer 2017

 
 

Wellness Experience Ocean View Cabin

  • 339 Ocean view cabins approximately from 13 to 22 m2.
  • Double bed that can be converted to two single beds (on request).
  • MSC Opera ship offers cabins for families comprising a bedroom area and a living area with up to 4 berths.
  • Air conditioning, bathroom with shower, wireless internet access (for a fee) TV, telephone, mini bar, safe.

Wellness Experience Powered By Technogym

  • Treat your body and soul to a unique wellness experience on an MSC cruise dedicated to health and fitness. The exclusive benefits of MSC Cruises Wellness Experience powered by Technogym include privileged access to dedicated, modern fitness equipment and amenities, a one-to-one health check-up with the MSC doctor and one-to-one Inbody analyser test with your personal Technogym-trained Master trainer, not forgetting a selection of fresh, healthy food and drink options.
  • Enjoy a personalised fitness program in various indoor and outdoor locations, supported by the Technogym Platform & App and take advantage of MSC Cruises exclusive shore activities dedicated to the care of your body. And finally, we’ve even included a laundry service for your gym gear, for a totally stress-free cruise.

*This Experience will be available starting from Summer 2017

 
 

MSC Opera

Aida Deck 5
MSC Opera Aida Deck 5 layout
MSC Opera Decks
Please Select Deck

MSC Opera Aida Deck 5 overview
 
II Patio
  • II Patio is an outdoor restaurant located on Tosca Deck 11. There are 402 seats for you to choose. The menu has something you want. Dining here with your family or friends is another kind of relax that is different from dining in the main dining room.

Located on Tosca Deck 11 deck
II Patio
 
La Vele Buffet
  •  Le Vele is the ship's buffet restaurant and it offers lido-style fare.

Located on Tosca Deck 11 deck
Le Vele Self-service buffet
 
Main Dining Restaurants
  • La Carvela
  • L'Aprodo

Opera's La Carvela and L'Aprodo are its two main dining rooms, featuring traditional seating (set time, set tablemates) at dinner.


Located on Aida Deck 5 deck
La Caravella
 

Bars and Lounges

Bars and Lounges
  • Sottovento Pub - Deck 5
  • Piazza Di Spagna  - Aperitif or digestif? Come to this inviting lounge to meet old and new friends for a pre- or post-dinner drink.  Deck 5
  • La Cabala Piano Bar - Deck 6
  • Cotton Club - Deck 6
  • Aroma Coffee Bar - Deck 6
  • Lo Spinnaker Bar - Deck 11
  • Vitamin Bar - Have a drink and enjoy the sea breeze in Vitamin Bar. Deck 11.

Vitamin Bar La Cabala Piano bar Piazza di Spagna Piano bar
 

Live Music

Byblos Disco
  • Dance like Dionysus and feel the music at the ship's electrifying late-night disco.

Located on La Bohème Deck 12
Byblos Disco
 

Kids Club

Kids Club
  • Baby Club Chicco (uder 3 years) Deck 11
  • Mini Club Lego (3-6 years) Deck 11
  • Juniors Club Lego Play Area Deck 12
  • Young Club Deck 12
  • Teens Club Deck 6
  • Virtual Arcade Deck 6

With the help of prestigious partners like Chicco, LEGO® and Namco®, we’ve created fabulous new play areas for children of all ages,


Baby Club Juniors Club Mini Club Virtual Arcade
 

Casino

Med Pearl Casino
  • Slot machines, Roulette table or even have a drink, you will find your game and relax at Med Pearl Casino.

Located on Otello Deck 6
Med Pearl Casino
 

Sports and Spa

Minigolf
  • Imagine a perfect day out on the links, the golfer's zen of the ball, the hole and nothing in between but a well-manicured fairway... plus one cactus, a treasure chest... and wait, is that a windmill in the way? Just who designed this course anyway? Whoever it was, they had one thing in mind — maximum fun for mini-golfers, big and small! Just go and find a course on deck 13, where you can hit the holes and take in everything you’d expect!

Located on Sun Deck 13
Minigolf
 
MSC Aurea Spa
  • To offer even more routes to relaxation, we’ve enhanced the lavish MSC Aurea Spa with more space for massages.

Located on Tosca Deck 11
MSC Aurea Spa
 

Swimming

Pool Area
  • Le Piscine
  • Doremy Spray Park

- Enjoy the sun and take a swim with your friends or family, It will be memorable in your life time.


Located on Tosca Deck 11
Doremy Spray Park Le Piscine
 

Services Onboard

Reception Sitting Area
  • For great people watching, sit back and watc your fellow passengers pass through the reception area.

Located on Aida Deck 5
Reception Guest Service
 

Shopping

Shops
  • Duty Free
  • Logo Shop
  • Lei & Lui Boutique
  • Gioielleria

Have a look at the shopping area on deck 5 and 6, selecting some souvenirs to remember your trip is an ideal practice. of course, lots of perfect goods for your family and friends.


Logo Shop Shopping Area
 

Stage Shows

Teatro dell’Opera
  • Enjoy fabulous Broadway style performances in Theater dell Opera! Located at Otello deck.

Located on Otello Deck 6
 

MSC Opera Photos

Please click on any image to enlarge

MSC Cruises MSC Opera new zealand family cruises
MSC Opera
MSC Cruises MSC Opera new zealand family cruises
MSC Opera
MSC Cruises MSC Opera new zealand family cruises
Balcony Cabin
MSC Cruises MSC Opera new zealand family cruises
Oceanview Cabin
MSC Cruises MSC Opera new zealand family cruises
Inside Cabin
MSC Cruises MSC Opera new zealand family cruises
Inside Cabin Floorplan
MSC Cruises MSC Opera new zealand family cruises
Oceanview Cabin Floorplan
MSC Cruises MSC Opera new zealand family cruises
Suite Floorplan
MSC Cruises MSC Opera new zealand family cruises
Balcony Cabin Floorplan
MSC Cruises MSC Opera new zealand family cruises
Vitamin Bar
MSC Cruises MSC Opera new zealand family cruises
La Cabala Piano bar
MSC Cruises MSC Opera new zealand family cruises
Baby Club
MSC Cruises MSC Opera new zealand family cruises
Doremy Spray Park
MSC Cruises MSC Opera new zealand family cruises
Logo Shop
MSC Cruises MSC Opera new zealand family cruises
Juniors Club
MSC Cruises MSC Opera new zealand family cruises
Shopping Area
MSC Cruises MSC Opera new zealand family cruises
Reception Guest Service
MSC Cruises MSC Opera new zealand family cruises
Le Piscine
MSC Cruises MSC Opera new zealand family cruises
II Patio
MSC Cruises MSC Opera new zealand family cruises
Le Vele Self-service buffet
MSC Cruises MSC Opera new zealand family cruises
La Caravella
MSC Cruises MSC Opera new zealand family cruises
Byblos Disco
MSC Cruises MSC Opera new zealand family cruises
Mini Club
MSC Cruises MSC Opera new zealand family cruises
Med Pearl Casino
MSC Cruises MSC Opera new zealand family cruises
Minigolf
MSC Cruises MSC Opera new zealand family cruises
MSC Aurea Spa
MSC Cruises MSC Opera new zealand family cruises
Piazza di Spagna Piano bar
MSC Cruises MSC Opera new zealand family cruises
Virtual Arcade
 

TERMS AND CONDITIONS FOR THIS CRUISE

MSC Cruises – Terms and Conditions

Please note the terms and conditions listed below is a shorterned version. To view the full version (which you are bound by) please click here - http://www.msccruises.com.au/au_en/Terms-And-Conditions.aspx

These are the terms and conditions under which you book your cruise holiday and travel on any MSC Cruises product we sell you. You are bound by these terms and conditions, so it is important that you read them carefully.

Upon signing the Booking Form or payment in full of the passenger fare applicable at final payment, a contract (the “CONTRACT”) will come into existence. These Conditions of Carriage set out the terms that govern the relationship, responsibilities and liabilities as between the Passenger and the Carrier and are BINDING ON THE PARTIES. The Passenger has entered into a Passage Contract with MSC Crociere SA (“Organiser”) and these conditions have been incorporated into the Passenger’s contract with the Organiser. These Terms and Conditions of Carriage will also apply where the vessel is being used as a floating hotel whether or not there is a Passage Contract and whether or not there is any carriage. The Carrier reserves the right to amend, modify or change the Conditions of Carriage at any time without prior notice.

Payments

Once you have decided on your holiday, we will need a non refundable/non transferable deposit to secure your booking. It is essential that deposits are received by us within seven (7) days or earlier if advised at time of booking to secure your fare. If payment is not received within this time, your booking will be automatically cancelled.

Balance of Cruise: Payment is required 90 days prior to cruise departure or departure from Australia or New Zealand unless special payment conditions apply. Additional services (including shore excursions, transfers, airfares pre/post hotels, onboard packages etc) must be booked prior to the final payment. No bookings for additional services will be accepted three weeks prior to departure from Australia or New Zealand. Additional services booked after final payment and prior to 3 weeks before departure will incur an AUD or NZD $55.00 amendment fee per booked service.
Cruise Republic fees of $25.00 may be in addition to this.

If you are making a booking within the ‘Final Payment Due’ period of your selected cruise, full payment is required at the time of booking.

Cruise Tickets

We will send your travel documents to you after final payment has been received and usually 3-4 weeks prior to your departure date. All air/land packages and prepaid additional travel services must be booked and confirmed prior to final payment and issue of travel documents. Documents will not be released without a fully completed Booking Form/Online Check-In and all payments and fees have been received. MSC Cruise baggage labels are provided at the port.

If this is not completed there will be delays with your documentation and a $55.00 late ticket issue fee incurred. Cruise Republic fees of $50.00 may be in addition to this.

Please ensure you let us know if your postal address has changed.

Cancellations and Refunds

All cancellation notices must be advised in writing.  Cancelling for whatever reason will be subject to the following charges:

Prio to 90 days

Loss of Non Refundable Deposit

89 to 60 days

20% of published fare^*

60 to 15 days

60% of published fare^*

14 to 7 days

80% of published fare^*

6 days or less

100% of published fare

^ Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

* An additional Cruise Republic cancellation fee of $200.00 per cabin will apply.

 

Cancellation of Shore Excursions, Transfers, Accommodation, Drinks or Spa Packages:

Days Prior to Departure

Cancellation Charges

Prior to 60 days

20% cancellation fee

Within 60 days

Non Refundable

Prepaid Gratuities (Service Charges) are non refundable.

 

Amendment of Booking

If you amend your cruise booking after receiving confirmation and non refundable/non transferable deposit has been paid a charge of AUD/NZD$55.00 per person amendment will be incurred. This cruise amendment fee is in additional to any amendment fees or charges applied for additional travel services, airfares, group or special packages. One name change is permitted on cruise bookings once deposit is received of AUD/NZD$55.000. Additional name changes on cruise bookings will be charged as per cancellation fees above. Name changes on airfares, groups, special packages or additional travel services may not be permitted and additional cancellation fees or charges in addition to the cruise fees will apply.
Cruise Republic fees of $25.00 may be in addition to this.

Change of cruise is non refundable and non transferable at any time.

Children and Teenager Fares

Children under the age of 18 years cruise free when sharing one cabin with 2 paying adults in selected cabin categories. In all instances port charges are additional. Port charges ranging from $175 AUD up to $700 AUD or $250 NZD up to $800 NZD apply. Details of these charges will be provided by your cruise consultant and amounts confirmed at time of booking. All airline charges including taxes and fuel charges and any land arrangements are additional charges for children.

Hotel Service Charges

During your cruise you will meet staff throughout the ship who provide you with excellent service. They are support by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment of your cruise. For your convenience MSC Cruises automatically add a daily Hotel Service charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided. The Hotel Service Charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below are calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager onboard. MSC cruises does not recommend tipping individual members of staff.

Mediterranean, Northern Europe, Abu Dhabi and Emirates cruises:

Adults (18 yrs and over) -

9 days/8 nights or less: €7.00 per adult per night

10 days/9 nights or more: €6.00 per adult per night including Ocean Voyages to/from Abu Dhabi and the Emirates

Children (Between 14 – 17)

9 days/8 nights or less: €3.50 per child per night

10 days/9 nights or more: €3.00 per child per night including Ocean Voyages to/from Abu Dhabi and the Emirates

There are no Hotel Service charge for children under the age of 14 years.

For Caribbean cruises, South America and any other Ocean Voyages – please refer to the MSC Brochure.

Special Diets/Special Requests

Any special dietary requirements/allergies or special requests must be advised in as much detail as possible on the Booking Form prior to departure from Australia or New Zealand. Descriptions such as “Vegetarian” are not sufficient.

The company will make all reasonable endeavours to comply with requests but cannot be held liable in relation to the inability to provide the required dietary or special requirement or the inability to provide a variety of special dietary meals or to meet any other special requests advised onboard.

Break of Voyage

If for any reason you are departing the ship prior to the end of the cruise, please contact Reception. You will be asked to complete a “Break of Cruise” form to provide clearance to leave the ship. Surcharges may apply and will be advised at time of confirmation of break of cruise whether pre-booked before departure from Australia and/or New Zealand or arranged onboard the ship.

Passports and Visas

All passengers must be in possession of a current full passport, valid for the entire period of the cruise holiday with the required correct number of blank pages and must be valid for at least 6 months after the return date to Australia or New Zealand. Certain countries insist on machine readable passports in particular Russia and the USA. All individual passengers are responsible for reviewing and obtaining any required visas.

Australia and New Zealand Government Travel Advisories

The Department of Foreign Affairs issues Travel Advisory Notices and helpful information for the benefit of all travellers, we recommend visiting www.smarttraveller.com.au prior to your departure for useful travel assistance.

Travel Insurance

A Comprehensive travel insurance policy should be considered for the duration of your holiday at your own expense. Such insurance should ensure that you are fully covered against unexpected cancellation charges, medical expenses, and loss of luggage, money or personal liability. A waiver form will be required by MSC Cruises should you decide not to take out travel insurance.

Alcohol Policy

Alcoholic drinks, including wines, spirits and beers or other liqueurs are available for purchase onboard the Vessel at fixed prices. Passengers are not permitted to bring onboard any such drinks for use during the Voyage, whether for consumption in their own cabins or otherwise. Alcoholic drinks in any form will not be sold to Minors during the cruise. When the itinerary includes a port located in the USA the same conditions will apply for any Passengers under the age of 21.

MSC Cruises may confiscate alcohol brought onboard by Passengers.

Legal Matters

The applicable law for these Conditions of Carriage shall be Australian Law.

All claims against MSC Cruises shall be brought in and be subject to the exclusive jurisdiction of the Courts of Australia.

The Carrier shall be under no liability whatsoever in respect of any claim arising from an accident which was not reported by the Passenger to the Master whilst onboard the Vessel.

Notices of claim for death, illness, emotional stress or personal injury, with full particulars in writing shall be given to The Carrier and the Vessel within six (6) months (185 days) after the date such death, injury, or illness occurring. Such notice shall be sent by registered mail to:

CLAIMS DEPARTMENT

MSC Crociere

VIA A. DEPRETIS 31-80133
NAPLES, ITALY.

For further information please refer to the Booking Terms and Conditions in the MSC Cruises brochure.

Cancellation of Shore Excursions, Transfers, Accommodation, Drinks or Spa Packages:

 

Days Prior to Departure

Cancellation Charges

Prior to 60 days

20% cancellation fee

Within 60 days

Non Refundable