msc divina - family cruises new zealand

Year: 2012 Casino : 1
Crew: 1,388 Gross Tonnage: 139,072 tons
Onboard Currency: Euro Passenger Capacity: 4,345
Total Cabins: 1751 24 Hour Room Service
All Main Meals Included Duty Free Shopping Area
Infinity Pool Internet Facilities
Kids Club Sports Arena
Whirlpool Bath  
MSC Cruises MSC Divina new zealand family cruises
 

MSC DIVINA INFORMATION

ABOUT MSC CRUISES

Aurea Experience Balcony Cabin

  • Balcony cabins approximately from 17 sq.m to 42 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility,which are larger. )
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, spacious wardrobe, bathroom with shower or tub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Exclusive Aurea Experience

In addition to all the features of ‘Bella’ and ‘Fantastica’, our ‘Aurea’ fares offer a series of relaxing benefits for body and soul.

  • Embark smoothly with priority boarding then relax in an elegant cabin where you’ll find a set of free wellbeing products as well as a complimentary bathrobe and slippers. Dine at the time of your choice in a reserved area of the restaurant, enjoying 24-hour unlimited drinks.*
  • Bask in the exclusivity of a private sun deck. Best of all, take advantage of a fantastic Spa package including a spa welcome cocktail, one massage of your choice from the spa menu, tanning shower, private wellness consultation and unrestricted use of the Thermal Area throughout your cruise (available only for adults). Set sail for pure relaxation.

 

* The drink package refers to Allegrissimo or More For Less (Starting from summer 2017 these packages will be re-named ALL-INCLUSIVE RESTAURANT & BAR DRINK PACKAGE and ALL-INCLUSIVE CLASSIC DRINK PACKAGE), following cruise destinations. Please refer to the Special Packages section for further details.

 
 

Aurea Experience Suite

  • 28 Suites (some with a balcony and some with a panoramic sealed window) approximately from 21 sq.m. to 47 sq.m.
  • Double bed which can be converted into two single beds (on request).
  • Air conditioning, ample wardrobe, bathroom with bathtub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Exclusive Aurea Experience

In addition to all the features of ‘Bella’ and ‘Fantastica’, ‘Aurea’ fares offer a series of relaxing benefits for body and soul.

  • Embark smoothly with priority boarding then relax in an elegant cabin where you’ll find a set of free wellbeing products as well as a complimentary bathrobe and slippers. Dine at the time of your choice in a reserved area of the restaurant, enjoying 24-hour unlimited drinks.*
  • Bask in the exclusivity of a private sun deck. Best of all, take advantage of a fantastic Spa package including a spa welcome cocktail, one massage of your choice from the spa menu, tanning shower, private wellness consultation and unrestricted use of the Thermal Area throughout your cruise (available only for adults). Set sail for pure relaxation.

 

* The drink package refers to Allegrissimo or More For Less (Starting from summer 2017 these packages will be re-named ALL-INCLUSIVE RESTAURANT & BAR DRINK PACKAGE and ALL-INCLUSIVE CLASSIC DRINK PACKAGE), following cruise destinations.

 

Bella Experience Balcony Cabin

  • Balcony cabins approximately from 17 sq.m to 42 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility,which are larger.)
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, spacious wardrobe, bathroom with shower or tub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Bella Experience

  • Relax in a well-equipped cabin and enjoy the wide variety of superb facilities on board.
  • Request your preferred dinner sitting and spoil yourself with the delights of a gourmet buffet that’s open 20 hours a day.
  • Enjoy Broadway style entertainment and a packed programme of daily activities organised by MSC Cruises' multilingual team of friendly staff.
  • Take advantage of the pool, cutting-edge panoramic gym and open-air sports facilities to stay in shape.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Bella Experience Inside Cabin

  • Interior Cabins approximately from 13 sq.m to 24 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted into two single beds (on request)
  • Air conditioning, bathroom with shower, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Bella Experience

  • Relax in a well-equipped cabin and enjoy the wide variety of superb facilities on board.
  • Request your preferred dinner sitting and spoil yourself with the delights of a gourmet buffet that’s open 20 hours a day.
  • Enjoy Broadway style entertainment and a packed programme of daily activities organised by MSC Cruises' multilingual team of friendly staff.
  • Take advantage of the pool, cutting-edge panoramic gym and open-air sports facilities to stay in shape.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Bella Experience Ocean View Cabin

  • Ocean View cabins approximately from 12 sq.m to 29 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Bella Experience

  • Relax in a well-equipped cabin and enjoy the wide variety of superb facilities on board.
  • Request your preferred dinner sitting and spoil yourself with the delights of a gourmet buffet that’s open 20 hours a day.
  • Enjoy Broadway style entertainment and a packed programme of daily activities organised by MSC Cruises' multilingual team of friendly staff.
  • Take advantage of the pool, cutting-edge panoramic gym and open-air sports facilities to stay in shape.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Fantastica Experience Balcony Cabin

  • Balcony cabins approximately from 17 sq.m to 42 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility,which are larger. )
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, spacious wardrobe, bathroom with shower or tub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Fantastica Experience 

Fantastica Experience fares offer all the benefits of ‘Bella’ plus a variety of extra privileges.

  • Choose from prestigious cabins (including Super Family cabins where available) located on the upper decks, with easy access to lifts and lounges.
  • Make use of the freedom to change your booking details if necessary, including guest names and departure dates: even cancellation is flexible.
  • Enjoy 24-hour-a-day room service with free delivery and priority choice of dining times in the gourmet restaurants.
  • Have fun with organised activities for children including foreign language games and Master Chef cooking sessions with staff.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Fantastica Experience Inside Cabin

  • Interior Cabins approximately from 13 sq.m to 24 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted into two single beds (on request)
  • Air conditioning, bathroom with shower, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Fantastica Experience 

Fantastica Experience fares offer all the benefits of ‘Bella’ plus a variety of extra privileges.

  • Choose from prestigious cabins (including Super Family cabins where available) located on the upper decks, with easy access to lifts and lounges.
  • Make use of the freedom to change your booking details if necessary, including guest names and departure dates: even cancellation is flexible.
  • Enjoy 24-hour-a-day room service with free delivery and priority choice of dining times in the gourmet restaurants.
  • Have fun with organised activities for children including foreign language games and Master Chef cooking sessions with staff.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

Fantastica Experience Ocean View Cabin

  • Ocean View cabins approximately from 12 sq.m to 29 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Fantastica Experience 

Fantastica Experience fares offer all the benefits of ‘Bella’ plus a variety of extra privileges. 

  • Choose from prestigious cabins (including Super Family cabins where available) located on the upper decks, with easy access to lifts and lounges.
  • Make use of the freedom to change your booking details if necessary, including guest names and departure dates: even cancellation is flexible.
  • Enjoy 24-hour-a-day room service with free delivery and priority choice of dining times in the gourmet restaurants.
  • Have fun with organised activities for children including foreign language games and Master Chef cooking sessions with staff.
  • You can even earn MSC Voyagers Club points so that you can enjoy even more benefits on your next cruise.
 
 

MSC Yacht Club - Deluxe Suite

  • 64 Deluxe Suite approximately from 26 to 39 sq.m. with balcony
  • Double bed which can be converted into two single beds (on request).
  • Air conditioning, ample wardrobe, bathroom with bathtub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

MSC Yacht Club Experienc - An Exclusive Haven

The MSC Yacht Club is an exclusive area where you can enjoy 24-hour Bulter service, private Concierge, luxury suites and all inclusive food and drinks.

Private venues for total tranquillity
Luxurious accommodation and exclusive services are only the beginning. The MSC Yacht Club also boasts a range of superb private areas, from the elegant Top Sail Lounge with its panoramic views to the stylish restaurant and One Pool Deck complete with private swimming pool, whirlpool baths, sun deck and bar.

Outstanding standards of service
The 24-hour Butler and Concierge service in the Yacht Club are there to assist guests in any way possible, at any time of the day or night.

Fine dining taken to a new high
MSC Cruises is renowned for the quality of cuisine and the MSC Yacht Club is no exception.

Each ship in the Fantasia class has its own Yacht Club restaurant. The Le Palmeraie on MSC Preziosa, Le Muse on MSC Divina, L’Étoile on MSC Fantasia and L’Olivo on MSC Splendida all serve delicious, first class menus ranging from the healthy to the superbly indulgent. An open dining system operates in the Yacht Club, allowing guests to dine at a time that suits them.

A sanctuary of wellbeing and relaxation
Step into a world of wellbeing and relaxation in the MSC Aurea Spa where you can pamper yourself with a choice of revitalising health and beauty treatments, including aromatherapy and Balinese massage.

As a guest of the MSC Yacht Club you can take advantage of a private lift to the spa where you will find an exclusive MSC Yacht Club massage and treatment room.

Exclusive shopping and extraordinary excursions
Don’t worry if you didn’t get a chance to browse the onboard boutiques. Members of the Yacht Club can book private, out-of-hours shopping with their Butler or enjoy exclusive jewellery viewing in the comfort of their own suite.

Enjoy the special services of the MSC Yacht Club anytime, anywhere. For example, book private out-of-hours shopping in the on-board boutiques, accompanied by your butler. Or enjoy an exclusive jewellery viewing in the comfort of your own suite.

Tailor-made shore excursions
The MSC Yacht Club’s service extends from ships to every port of call, enabling you to explore the world in the same style, privacy, luxury and comfort.

As an MSC Yacht Club member, not only can you choose from the wide range of MSC excursions and guided tours on offer, but you can also design your own. MSC Cruises Butlers and Concierge staff are on hand to offer you personal advice to ensure your experience of every port of call is perfect.

Comfort beyond compare
Egyptian cotton sheets, a memory foam mattress and a choice of pillows ensure a great night’s sleep in your Yacht Club suite. Your 24-hour Butler is on hand for anything you might need and the complimentary mini bar provides round-the-clock refreshment.

Enjoy movies and entertainment on the widescreen TV in your luxurious suite. Or admire the outstanding views from your panoramic window or private balcony.

 

MSC Yacht Club - Executive & Family Suite

  • 3 Executive and Family Suites approximately from 45 to 53 sq.m. With panoramic sealed window.
  • Double bed which can be converted into two single beds (on request).
  • Air conditioning, ample wardrobe, bathroom with bathtub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

MSC Yacht Club Experienc - An Exclusive Haven

The MSC Yacht Club is an exclusive area where you can enjoy 24-hour Bulter service, private Concierge, luxury suites and all inclusive food and drinks.

Private venues for total tranquillity
Luxurious accommodation and exclusive services are only the beginning. The MSC Yacht Club also boasts a range of superb private areas, from the elegant Top Sail Lounge with its panoramic views to the stylish restaurant and One Pool Deck complete with private swimming pool, whirlpool baths, sun deck and bar.

Outstanding standards of service
The 24-hour Butler and Concierge service in the Yacht Club are there to assist guests in any way possible, at any time of the day or night.

Fine dining taken to a new high
MSC Cruises is renowned for the quality of cuisine and the MSC Yacht Club is no exception.

Each ship in the Fantasia class has its own Yacht Club restaurant. The Le Palmeraie on MSC Preziosa, Le Muse on MSC Divina, L’Étoile on MSC Fantasia and L’Olivo on MSC Splendida all serve delicious, first class menus ranging from the healthy to the superbly indulgent. An open dining system operates in the Yacht Club, allowing guests to dine at a time that suits them.

A sanctuary of wellbeing and relaxation
Step into a world of wellbeing and relaxation in the MSC Aurea Spa where you can pamper yourself with a choice of revitalising health and beauty treatments, including aromatherapy and Balinese massage.

As a guest of the MSC Yacht Club you can take advantage of a private lift to the spa where you will find an exclusive MSC Yacht Club massage and treatment room.

Exclusive shopping and extraordinary excursions
Don’t worry if you didn’t get a chance to browse the onboard boutiques. Members of the Yacht Club can book private, out-of-hours shopping with their Butler or enjoy exclusive jewellery viewing in the comfort of their own suite.

Enjoy the special services of the MSC Yacht Club anytime, anywhere. For example, book private out-of-hours shopping in the on-board boutiques, accompanied by your butler. Or enjoy an exclusive jewellery viewing in the comfort of your own suite.

Tailor-made shore excursions
The MSC Yacht Club’s service extends from ships to every port of call, enabling you to explore the world in the same style, privacy, luxury and comfort.

As an MSC Yacht Club member, not only can you choose from the wide range of MSC excursions and guided tours on offer, but you can also design your own. MSC Cruises Butlers and Concierge staff are on hand to offer you personal advice to ensure your experience of every port of call is perfect.

Comfort beyond compare
Egyptian cotton sheets, a memory foam mattress and a choice of pillows ensure a great night’s sleep in your Yacht Club suite. Your 24-hour Butler is on hand for anything you might need and the complimentary mini bar provides round-the-clock refreshment.

Enjoy movies and entertainment on the widescreen TV in your luxurious suite. Or admire the outstanding views from your panoramic window or private balcony.

 

MSC Yacht Club - Royal Suites with Large Balcony

  • 2 Royal Suites from approximately 52 sq.m. (including a balcony of 16 sq.m.).
  • Double bed which can be converted into two single beds (on request)
  • Air conditioning, ample wardrobe, bathroom with bathtub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

MSC Yacht Club Experienc - An Exclusive Haven

The MSC Yacht Club is an exclusive area where you can enjoy 24-hour Bulter service, private Concierge, luxury suites and all inclusive food and drinks.

Private venues for total tranquillity
Luxurious accommodation and exclusive services are only the beginning. The MSC Yacht Club also boasts a range of superb private areas, from the elegant Top Sail Lounge with its panoramic views to the stylish restaurant and One Pool Deck complete with private swimming pool, whirlpool baths, sun deck and bar.

Outstanding standards of service
The 24-hour Butler and Concierge service in the Yacht Club are there to assist guests in any way possible, at any time of the day or night.

Fine dining taken to a new high
MSC Cruises is renowned for the quality of cuisine and the MSC Yacht Club is no exception.

Each ship in the Fantasia class has its own Yacht Club restaurant. The Le Palmeraie on MSC Preziosa, Le Muse on MSC Divina, L’Étoile on MSC Fantasia and L’Olivo on MSC Splendida all serve delicious, first class menus ranging from the healthy to the superbly indulgent. An open dining system operates in the Yacht Club, allowing guests to dine at a time that suits them.

A sanctuary of wellbeing and relaxation
Step into a world of wellbeing and relaxation in the MSC Aurea Spa where you can pamper yourself with a choice of revitalising health and beauty treatments, including aromatherapy and Balinese massage.

As a guest of the MSC Yacht Club you can take advantage of a private lift to the spa where you will find an exclusive MSC Yacht Club massage and treatment room.

 

Wellness Experience Balcony Cabin

  • Balcony cabins approximately from 17 sq.m to 42 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility,which are larger. )
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, spacious wardrobe, bathroom with shower or tub, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Wellness Experience Powered By Technogym

  • Treat your body and soul to a unique wellness experience on an MSC cruise dedicated to health and fitness. The exclusive benefits of MSC Cruises Wellness Experience powered by Technogym include privileged access to dedicated, modern fitness equipment and amenities, a one-to-one health check-up with the MSC doctor and one-to-one Inbody analyser test with your personal Technogym-trained Master trainer, not forgetting a selection of fresh, healthy food and drink options.
  • Enjoy a personalised fitness program in various indoor and outdoor locations, supported by the Technogym Platform & App and take advantage of MSC Cruises exclusive shore activities dedicated to the care of your body. And finally, we’ve even included a laundry service for your gym gear, for a totally stress-free cruise.

*This Experience will be available starting from Summer 2017

 

Wellness Experience Inside Cabin

  • Interior Cabins approximately from 13 sq.m to 24 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted into two single beds (on request)
  • Air conditioning, bathroom with shower, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Wellness Experience Powered By Technogym

  • Treat your body and soul to a unique wellness experience on an MSC cruise dedicated to health and fitness. The exclusive benefits of MSC Cruises Wellness Experience powered by Technogym include privileged access to dedicated, modern fitness equipment and amenities, a one-to-one health check-up with the MSC doctor and one-to-one Inbody analyser test with your personal Technogym-trained Master trainer, not forgetting a selection of fresh, healthy food and drink options.
  • Enjoy a personalised fitness program in various indoor and outdoor locations, supported by the Technogym Platform & App and take advantage of MSC Cruises exclusive shore activities dedicated to the care of your body. And finally, we’ve even included a laundry service for your gym gear, for a totally stress-free cruise.

*This Experience will be available starting from Summer 2017

 

Wellness Experience Ocean View Cabin

  • Ocean View cabins approximately from 12 sq.m to 29 sq.m.(* This size range includes both standard cabins and cabins for guests with disabilities or reduced mobility, which are larger.)
  • Double bed that can be converted into two single beds (on request).
  • Air conditioning, bathroom with shower, interactive TV, telephone, wireless internet access (for a fee), mini bar, safe.

Wellness Experience Powered By Technogym

  • Treat your body and soul to a unique wellness experience on an MSC cruise dedicated to health and fitness. The exclusive benefits of MSC Cruises Wellness Experience powered by Technogym include privileged access to dedicated, modern fitness equipment and amenities, a one-to-one health check-up with the MSC doctor and one-to-one Inbody analyser test with your personal Technogym-trained Master trainer, not forgetting a selection of fresh, healthy food and drink options.
  • Enjoy a personalised fitness program in various indoor and outdoor locations, supported by the Technogym Platform & App and take advantage of MSC Cruises exclusive shore activities dedicated to the care of your body. And finally, we’ve even included a laundry service for your gym gear, for a totally stress-free cruise.

*This Experience will be available starting from Summer 2017

 

MSC Divina

Saturno Deck 5
MSC Divina Saturno Deck 5 layout
MSC Divina Decks
Please Select Deck

MSC Divina Saturno Deck 5 overview
Deck Plan Keys
MSC Divina Saturno Deck 5 plan keys
 
Calumet Buffet

Calumet Buffet
 
Eataly Steakhouse

Eataly Steakhouse
 
Galaxy Restaurant

Galaxy Restaurant
 
La Cantina di Bacco

La Cantina di Bacco
 
Le Muse
 
Ristorante Italia

Ristorante Italia
 
The Black Crab Restaurant

Located on Zeus Deck 6 deck
The Black Crab Restaurant
 
Villa Rossa Panoramic Restaurant

Located on Zeus Deck 6 deck
 

Cinema

Bars and Lounges

Black & White Lounge

Located on Apollo Deck 7
Black & White Lounge
 
Golden Jazz Bar

The drinks list of The Golden Jazz Bar is inspired by jazz music: rare whiskies, cognac, aged grappa, the best brands of vodka and gin, and aged tequila.


Located on Apollo Deck 7
Golden Jazz Bar
 
La Luna Piano Bar

Located on Apollo Deck 7
 
Silver Lounge Bar

Located on Zeus Deck 6
Silver Lounge Bar
 
The Cigar Lounge

Located on Zeus Deck 6
The Cigar Lounge
 
 
Top Sail Lounge
 

Casino

Casino Veneziano

Located on Zeus Deck 6
Casino Veneziano
 

Shopping

Duty Free Shop
 

Stage Shows

Pantheon Theatre

Located on Apollo Deck 7
Pantheon Theatre
 

Solarium

Kids Club

Swimming

The One Pool
 

Spa

 

Whirlpool

 

MSC Divina Photos

Please click on any image to enlarge

MSC Cruises MSC Divina new zealand family cruises
MSC Divina
MSC Cruises MSC Divina new zealand family cruises
MSC Divina
MSC Cruises MSC Divina new zealand family cruises
MSC Yacht Club - Royal Suites with Large Balcony
MSC Cruises MSC Divina new zealand family cruises
MSC Yacht Club - Royal Suites with Large Balcony
MSC Cruises MSC Divina new zealand family cruises
MSC Yacht Club - Deluxe Suite
MSC Cruises MSC Divina new zealand family cruises
Aurea Suite
MSC Cruises MSC Divina new zealand family cruises
Royal Suite
MSC Cruises MSC Divina new zealand family cruises
Ocean View Cabin
MSC Cruises MSC Divina new zealand family cruises
Inside Cabin
MSC Cruises MSC Divina new zealand family cruises
Executive & Family Suite
MSC Cruises MSC Divina new zealand family cruises
Deluxe Suite
MSC Cruises MSC Divina new zealand family cruises
Balcony Cabin
MSC Cruises MSC Divina new zealand family cruises
The Black Crab Restaurant
MSC Cruises MSC Divina new zealand family cruises
Ristorante Italia
MSC Cruises MSC Divina new zealand family cruises
Le Muse
MSC Cruises MSC Divina new zealand family cruises
La Cantina di Bacco
MSC Cruises MSC Divina new zealand family cruises
Galaxy Restaurant
MSC Cruises MSC Divina new zealand family cruises
Eataly Steakhouse
MSC Cruises MSC Divina new zealand family cruises
Calumet Buffet
MSC Cruises MSC Divina new zealand family cruises
The One Pool
MSC Cruises MSC Divina new zealand family cruises
The Cigar Lounge
MSC Cruises MSC Divina new zealand family cruises
Silver Lounge Bar
MSC Cruises MSC Divina new zealand family cruises
Pantheon Theatre
MSC Cruises MSC Divina new zealand family cruises
Golden Jazz Bar
MSC Cruises MSC Divina new zealand family cruises
Duty Free Shop
MSC Cruises MSC Divina new zealand family cruises
Black & White Lounge
MSC Cruises MSC Divina new zealand family cruises
Casino Veneziano
MSC Cruises MSC Divina new zealand family cruises
Top Sail Lounge
 

TERMS AND CONDITIONS FOR THIS CRUISE

MSC Cruises – Terms and Conditions

Please note the terms and conditions listed below is a shorterned version. To view the full version (which you are bound by) please click here - http://www.msccruises.com.au/au_en/Terms-And-Conditions.aspx

These are the terms and conditions under which you book your cruise holiday and travel on any MSC Cruises product we sell you. You are bound by these terms and conditions, so it is important that you read them carefully.

Upon signing the Booking Form or payment in full of the passenger fare applicable at final payment, a contract (the “CONTRACT”) will come into existence. These Conditions of Carriage set out the terms that govern the relationship, responsibilities and liabilities as between the Passenger and the Carrier and are BINDING ON THE PARTIES. The Passenger has entered into a Passage Contract with MSC Crociere SA (“Organiser”) and these conditions have been incorporated into the Passenger’s contract with the Organiser. These Terms and Conditions of Carriage will also apply where the vessel is being used as a floating hotel whether or not there is a Passage Contract and whether or not there is any carriage. The Carrier reserves the right to amend, modify or change the Conditions of Carriage at any time without prior notice.

Payments

Once you have decided on your holiday, we will need a non refundable/non transferable deposit to secure your booking. It is essential that deposits are received by us within seven (7) days or earlier if advised at time of booking to secure your fare. If payment is not received within this time, your booking will be automatically cancelled.

Balance of Cruise: Payment is required 90 days prior to cruise departure or departure from Australia or New Zealand unless special payment conditions apply. Additional services (including shore excursions, transfers, airfares pre/post hotels, onboard packages etc) must be booked prior to the final payment. No bookings for additional services will be accepted three weeks prior to departure from Australia or New Zealand. Additional services booked after final payment and prior to 3 weeks before departure will incur an AUD or NZD $55.00 amendment fee per booked service.
Cruise Republic fees of $25.00 may be in addition to this.

If you are making a booking within the ‘Final Payment Due’ period of your selected cruise, full payment is required at the time of booking.

Cruise Tickets

We will send your travel documents to you after final payment has been received and usually 3-4 weeks prior to your departure date. All air/land packages and prepaid additional travel services must be booked and confirmed prior to final payment and issue of travel documents. Documents will not be released without a fully completed Booking Form/Online Check-In and all payments and fees have been received. MSC Cruise baggage labels are provided at the port.

If this is not completed there will be delays with your documentation and a $55.00 late ticket issue fee incurred. Cruise Republic fees of $50.00 may be in addition to this.

Please ensure you let us know if your postal address has changed.

Cancellations and Refunds

All cancellation notices must be advised in writing.  Cancelling for whatever reason will be subject to the following charges:

Prio to 90 days

Loss of Non Refundable Deposit

89 to 60 days

20% of published fare^*

60 to 15 days

60% of published fare^*

14 to 7 days

80% of published fare^*

6 days or less

100% of published fare

^ Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

* An additional Cruise Republic cancellation fee of $200.00 per cabin will apply.

 

Cancellation of Shore Excursions, Transfers, Accommodation, Drinks or Spa Packages:

Days Prior to Departure

Cancellation Charges

Prior to 60 days

20% cancellation fee

Within 60 days

Non Refundable

Prepaid Gratuities (Service Charges) are non refundable.

 

Amendment of Booking

If you amend your cruise booking after receiving confirmation and non refundable/non transferable deposit has been paid a charge of AUD/NZD$55.00 per person amendment will be incurred. This cruise amendment fee is in additional to any amendment fees or charges applied for additional travel services, airfares, group or special packages. One name change is permitted on cruise bookings once deposit is received of AUD/NZD$55.000. Additional name changes on cruise bookings will be charged as per cancellation fees above. Name changes on airfares, groups, special packages or additional travel services may not be permitted and additional cancellation fees or charges in addition to the cruise fees will apply.
Cruise Republic fees of $25.00 may be in addition to this.

Change of cruise is non refundable and non transferable at any time.

Children and Teenager Fares

Children under the age of 18 years cruise free when sharing one cabin with 2 paying adults in selected cabin categories. In all instances port charges are additional. Port charges ranging from $175 AUD up to $700 AUD or $250 NZD up to $800 NZD apply. Details of these charges will be provided by your cruise consultant and amounts confirmed at time of booking. All airline charges including taxes and fuel charges and any land arrangements are additional charges for children.

Hotel Service Charges

During your cruise you will meet staff throughout the ship who provide you with excellent service. They are support by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment of your cruise. For your convenience MSC Cruises automatically add a daily Hotel Service charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided. The Hotel Service Charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below are calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager onboard. MSC cruises does not recommend tipping individual members of staff.

Mediterranean, Northern Europe, Abu Dhabi and Emirates cruises:

Adults (18 yrs and over) -

9 days/8 nights or less: €7.00 per adult per night

10 days/9 nights or more: €6.00 per adult per night including Ocean Voyages to/from Abu Dhabi and the Emirates

Children (Between 14 – 17)

9 days/8 nights or less: €3.50 per child per night

10 days/9 nights or more: €3.00 per child per night including Ocean Voyages to/from Abu Dhabi and the Emirates

There are no Hotel Service charge for children under the age of 14 years.

For Caribbean cruises, South America and any other Ocean Voyages – please refer to the MSC Brochure.

Special Diets/Special Requests

Any special dietary requirements/allergies or special requests must be advised in as much detail as possible on the Booking Form prior to departure from Australia or New Zealand. Descriptions such as “Vegetarian” are not sufficient.

The company will make all reasonable endeavours to comply with requests but cannot be held liable in relation to the inability to provide the required dietary or special requirement or the inability to provide a variety of special dietary meals or to meet any other special requests advised onboard.

Break of Voyage

If for any reason you are departing the ship prior to the end of the cruise, please contact Reception. You will be asked to complete a “Break of Cruise” form to provide clearance to leave the ship. Surcharges may apply and will be advised at time of confirmation of break of cruise whether pre-booked before departure from Australia and/or New Zealand or arranged onboard the ship.

Passports and Visas

All passengers must be in possession of a current full passport, valid for the entire period of the cruise holiday with the required correct number of blank pages and must be valid for at least 6 months after the return date to Australia or New Zealand. Certain countries insist on machine readable passports in particular Russia and the USA. All individual passengers are responsible for reviewing and obtaining any required visas.

Australia and New Zealand Government Travel Advisories

The Department of Foreign Affairs issues Travel Advisory Notices and helpful information for the benefit of all travellers, we recommend visiting www.smarttraveller.com.au prior to your departure for useful travel assistance.

Travel Insurance

A Comprehensive travel insurance policy should be considered for the duration of your holiday at your own expense. Such insurance should ensure that you are fully covered against unexpected cancellation charges, medical expenses, and loss of luggage, money or personal liability. A waiver form will be required by MSC Cruises should you decide not to take out travel insurance.

Alcohol Policy

Alcoholic drinks, including wines, spirits and beers or other liqueurs are available for purchase onboard the Vessel at fixed prices. Passengers are not permitted to bring onboard any such drinks for use during the Voyage, whether for consumption in their own cabins or otherwise. Alcoholic drinks in any form will not be sold to Minors during the cruise. When the itinerary includes a port located in the USA the same conditions will apply for any Passengers under the age of 21.

MSC Cruises may confiscate alcohol brought onboard by Passengers.

Legal Matters

The applicable law for these Conditions of Carriage shall be Australian Law.

All claims against MSC Cruises shall be brought in and be subject to the exclusive jurisdiction of the Courts of Australia.

The Carrier shall be under no liability whatsoever in respect of any claim arising from an accident which was not reported by the Passenger to the Master whilst onboard the Vessel.

Notices of claim for death, illness, emotional stress or personal injury, with full particulars in writing shall be given to The Carrier and the Vessel within six (6) months (185 days) after the date such death, injury, or illness occurring. Such notice shall be sent by registered mail to:

CLAIMS DEPARTMENT

MSC Crociere

VIA A. DEPRETIS 31-80133
NAPLES, ITALY.

For further information please refer to the Booking Terms and Conditions in the MSC Cruises brochure.

Cancellation of Shore Excursions, Transfers, Accommodation, Drinks or Spa Packages:

 

Days Prior to Departure

Cancellation Charges

Prior to 60 days

20% cancellation fee

Within 60 days

Non Refundable