Alaska: 7 - nights

 

Set sail from Seattle on your 7-night Alaska Cruise onboard Holland America Line's Eurodam.

OperatorVesselPorts of CallSailing DatesAlaska, 7 - nights
Holland America LineEurodam Seattle, At Sea, Juneau, Glacier Bay, Sitka, Ketchikan, Victoria, Seattle,
DepartsSat, May 4 2019
ArrivesSat, May 11 2019
Cruise code:D928
Single Cabin Twin Cabin Triple Cabin Quad Cabin
AUD $3305.62
per person: click to view
AUD $1815.32
per person: click to view
AUD $1569.07
per person: click to view
AUD $1406.54
per person: click to view
Special offer deals:
Please note: All Holland America pricing is in AUD. Please check the Rate of Exchange prior to payment. Payment will be made into an NZD bank Account.
Receive a Signature Beverage Package (for 2) and Dinner in the Pinnacle Grill (for 2). May not apply to all categories or be combined with other promotions.
Click on any tab directly below to view detailed information about your cruise
Please select right number of adults/children, then click 'Go' for your correct prices.  Change to adults  children
 
 
No credit card is required to make a 'no obligations' reservation and we can hold a cabin for up to 5 days.
The current prices displayed are per person and based on: Twin Cabin price: 2 x Adult. Triple Cabin price: 2 x Adult, 1 x Child. Quad Cabin price: 2 x Adult, 2 x Child.
DeckCabin TypeCabin Code Single Cabin Twin Cabin Triple Cabin Quad Cabin
Deck 1 - Main Deck view
view
view
Inside Staterooms viewJ $3620enquire now$1972enquire now$1595enquire now$1406enquire now
Deck 8 - Navigation Deck view
view
view
view
view
Inside Staterooms viewI $3699enquire now$2012enquire now$1621enquire now$1426enquire now
Deck 6 - Upper Verandah view
view
view
view
Inside Staterooms viewK $3542enquire now$1933enquire now$1569enquire nowN/A
Deck 6 - Upper Verandah view
view
Ocean-view Staterooms viewF $4408enquire now$2366enquire now$1858enquire now$1603enquire now
Deck 1 - Main Deck view Ocean-view Staterooms viewE $4487enquire now$2406enquire now$1884enquire now$1623enquire now
Deck 1 - Main Deck view Ocean-view Staterooms viewDD $4566enquire now$2445enquire now$1910enquire now$1642enquire now
Deck 1 - Main Deck view Ocean-view Staterooms viewD $4645enquire now$2485enquire now$1936enquire now$1662enquire now
Deck 1 - Main Deck view Ocean-view Staterooms viewC $4724enquire now$2524enquire now$1963enquire now$1682enquire now
Deck 4 - Upper Promenade view Large fully obstructed views viewHH $4014enquire now$2169enquire now$1726enquire nowN/A
Deck 4 - Upper Promenade view Large partial sea views viewG $4093enquire now$2209enquire now$1752enquire nowN/A
Deck 8 - Navigation Deck view Inside Staterooms viewMM $3305enquire now$1815enquire nowN/AN/A
Deck 4 - Upper Promenade view Inside Staterooms viewN $3305enquire now$1815enquire nowN/AN/A
Deck 7 - Rotterdam Deck view Inside Staterooms viewM $3384enquire now$1854enquire nowN/AN/A
Deck 8 - Navigation Deck view
view
view
Deluxe Verandah Ocean-view Staterooms viewVE $5413enquire now$2869enquire now$2209enquire now$1879enquire now
Deck 7 - Rotterdam Deck view
view
view
view
Inside Staterooms viewL $3463enquire now$1894enquire nowN/AN/A
Deck 7 - Rotterdam Deck view
view
Deluxe Verandah Ocean-view Staterooms viewVD $5492enquire now$2908enquire now$2235enquire now$1899enquire now
Deck 8 - Navigation Deck view
view
view
view
Deluxe Verandah Ocean-view Staterooms viewVC $5571enquire now$2948enquire now$2261enquire now$1918enquire now
Deck 7 - Rotterdam Deck view
view
view
view
Deluxe Verandah Ocean-view Staterooms viewVB $5649enquire now$2987enquire now$2288enquire now$1938enquire now
Deck 6 - Upper Verandah view
view
Deluxe Verandah Ocean-view Staterooms viewV $5807enquire now$3066enquire now$2340enquire now$1977enquire now
Deck 10 - Panorama Deck view Inside Staterooms viewIQ $3778enquire now$2051enquire nowN/AN/A
Deck 4 - Upper Promenade view Large fully obstructed views viewH $4014enquire now$2169enquire nowN/AN/A
Deck 8 - Navigation Deck view
view
Deluxe Verandah Ocean-view Staterooms viewVF $5334enquire now$2829enquire now$2183enquire nowN/A
Deck 8 - Navigation Deck view
view
Deluxe Verandah Ocean-view Staterooms viewVA $5728enquire now$3026enquire now$2314enquire nowN/A
Deck 10 - Panorama Deck view Ocean-view Staterooms viewCQ $4802enquire now$2563enquire nowN/AN/A
Deck 7 - Rotterdam Deck view
view
view
Signature Suites viewSY $6851enquire now$3588enquire now$2705enquire nowN/A
Deck 6 - Upper Verandah view Signature Suites viewSZ $6851enquire now$3588enquire now$2705enquire nowN/A
Deck 8 - Navigation Deck view
view
view
view
view
Neptune Suites viewSB $8880enquire now$4602enquire now$3381enquire now$2770enquire now
Deck 10 - Panorama Deck view Signature Spa Suites viewSU $7107enquire now$3716enquire now$2790enquire nowN/A
Deck 4 - Upper Promenade view Deluxe Verandah Ocean-view Staterooms viewVH $5334enquire now$2829enquire nowN/AN/A
Deck 6 - Upper Verandah view
view
Signature Suites viewSS $7363enquire now$3844enquire now$2875enquire nowN/A
Deck 7 - Rotterdam Deck view Neptune Suites viewSA $9530enquire now$4927enquire now$3598enquire now$2933enquire now
Deck 11 - Observation Deck view Deluxe Verandah Ocean-view Staterooms viewVT $5886enquire now$3105enquire nowN/AN/A
Deck 10 - Panorama Deck view Deluxe Verandah Ocean-view Staterooms viewVQ $5965enquire now$3145enquire nowN/AN/A
Deck 6 - Upper Verandah view Neptune Suites viewSC $8230enquire now$4277enquire nowN/AN/A
• Click on an underlined deck to view the deck plan• Click on any price to reserve the cabin
• Click on an underlined Cabin Type to view cabin specifications• 'Save Up To' price is the savings from the full brochure price
*Please note: All prices featured are in NZ dollars (unless otherwise stated), and include port taxes, government taxes and fees. Prices and availability are subject to change due to changes made by the Cruise Companies.

Cruise Itinerary

DayPorts of callArrivalDeparture
 
1Seattle Sat, May 4 2019 16:00
2At SeaSun, May 5 2019 16:00 
3JuneauMon, May 6 2019 13:00Mon, May 6 2019 22:00
4Glacier BayTue, May 7 2019 07:00Tue, May 7 2019 16:00
5SitkaWed, May 8 2019 08:00Wed, May 8 2019 17:00
6KetchikanThu, May 9 2019 07:00Thu, May 9 2019 13:00
7VictoriaFri, May 10 2019 18:00Fri, May 10 2019 23:30
8SeattleSat, May 11 2019 07:00 
 
Total length of cruise: 7 - nights
 

TYPICAL ITINERARY

OVERVIEW

Set sail from Seattle on your 7-night Alaska Cruise onboard Holland America Line's Eurodam.

INCLUSIONS

  • 7 Night Cruise
  • Private ensuite
  • TV for in-cabin entertainment
  • In cabin safe
  • Most meals and entertainment onboard
  • Latest release movies (in cabin and on big screen)
  • Choice of Bars and Lounges
Vessel: Eurodam Length: 936ft
Year: 2008 Beam: 105.80ft
Cruising speed: 24kn Bars/Lounges: 9
Casino : 1 Crew: 929
Gross Tonnage: 86700 Gym: Yes
Onboard Currency: USD Passenger Capacity: 2104
Show Lounge: 2 Vessel: 3
 
Holland America Line Eurodam new zealand family cruises
 

OTHER INFORMATION

Launching her maiden voyage in July of 2008, the ms Eurodam marks Holland America Line's new Signature-class ships. The ms Eurodam furthers the evolution of the sophisticated mid-sized ships with 11 passenger decks, a new topside Pan-Asian restaurant and lounge surrounded by panoramic views, an Explorer's Lounge bar, a new Italian restaurant adjacent to the Lido, elegant luxury jewelry boutique, new atrium bar area, an enhanced and reconfigured show lounge and a new photographic and imaging center. On the technical side, the ms Eurodam features the latest state-of-the-art navigation and safety systems. The ship is powered by six diesel generators and propelled by the latest Azipod propulsion technology.

ABOUT Holland America Line

Holland America invites you to depart the everyday and experience cruising the world, with award-winning service, world-class dining and creative itineraries to enchant you on your next cruise holiday.

With more than 135 years of experience, Holland America Line is recognised as the undisputed leader in the cruise industry's premium segment. With the introduction of the 1,918-passenger ms Noordam in early 2006 and the new Signature Class vessel; the 2,104 passenger ms Eurodam in June 2008; Holland America Line's fleet has grown to 14 ships, offering nearly 500 cruises from more than 25 home ports each year. Itineraries range from two to 108 days and visit all seven continents, including new Australia/New Zealand and Asia sailings, world voyages and popular sailings to several ports in the Caribbean, Alaska, Mexico and Europe.

Holland America Line's $525 million, fleetwide Signature of Excellence enhancements feature new programs and amenities including the Culinary Arts Centre presented by Food & Wine magazine - a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts will provide cooking demonstrations and classes. Features also include the Explorations Café powered by the New York Times, teens-only activity areas and all new cabin amenities highlighted by flat-panel TVs and plush-top Mariner's Dream Beds.

Deluxe Verandah Ocean-view Staterooms

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 213–379 sq. ft. including verandah.

Stateroom amenities include:

  •  Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens
  •  Luxurious bathrobes for use during your voyage
  •  100% Egyptian cotton towels
  •  Premium massage showerhead
  •  5x magnifying lighted make-up mirror and salon-quality hair dryer
  •  Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  •  Complimentary fresh fruit on request
  •  Elegant ice bucket and serving tray for in-stateroom beverages
  •  Flat-panel TV and DVD player
  •  Ice service, shoeshine service and nightly turndown service
 

Inside Staterooms

  • 2 lower beds convertible to 1 queen-size bed, shower.
 

Large fully obstructed views

2 lower beds convertible to 1 queen-size bed, bathtub & shower. Approximately 169–267 sq. ft.

Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
  • Complimentary DVD library
     

 

 

Large partial sea views

2 lower beds convertible to 1 queen-size bed, bathtub & shower. G-category staterooms have partial sea views. Approximately 169–267 sq. ft.

Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
  • Complimentary DVD library
     

 

 

Neptune Suites

          Suite Amenities

  • A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.
  • Complimentary laundry, pressing and dry cleaning throughout your cruise
  • Complimentary sparkling wine served in the Neptune Lounge upon embarkation
  • Complimentary bottled water provided in suite at embarkation
  • Gorgeous corsages and boutonnieres for the first formal night
  • Cold hors d'oeuvres served before dinner each evening on request
  • Binoculars and umbrellas for your use on the cruise
  • Cocktail party with ship officers
  • Priority boarding for tendered ports of call
  • Special disembarkation service
  • Priority dining and seating requests
  • Exclusive daily breakfast service
  • High tea service in suite on request
  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  •  Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service

 

 

Ocean-view Staterooms

          Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
 

Pinnacle Suites

         Room Amenities:

  • A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.
  • Complimentary laundry, pressing and dry cleaning throughout your cruise
  • Complimentary sparkling wine served in the Neptune Lounge upon embarkation
  • Complimentary bottled water provided in suite at embarkation
  • Gorgeous corsages and boutonnieres for the first formal night
  • Cold hors d'oeuvres served before dinner each evening on request
  • Binoculars and umbrellas for your use on the cruise
  • Cocktail party with ship officers
  • Priority boarding for tendered ports of call
  • Special disembarkation service
  • Priority dining and seating requests
  • Exclusive daily breakfast service
  • High tea service in suite on request
  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  • Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service

 

 

Signature Spa Suites

2 lower beds convertible to 1 queen-size bed, bathroom with single-sink vanity, bath & shower, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 273–456 sq. ft. including verandah.

Room Amenities

 

  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  • Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Complimentary DVD library
  • Ice service, shoeshine service and nightly turndown service

Spa Amenities include:

  • Yoga Mats
  • iPod® docking stations
  • Countertop water feature in-room
  • Easy access to the Greenhouse Spa & Salon
 

Signature Suites

  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  • Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Complimentary DVD library
  • Ice service, shoeshine service and nightly turndown service
 

Eurodam

Deck 1 - Main Deck
Eurodam Deck 1 - Main Deck layout
Eurodam Decks
Please Select Deck

Eurodam Deck 1 - Main Deck overview
Deck Plan Keys
Eurodam Deck 1 - Main Deck plan keys
Cabin Description

Ocean-view Staterooms

          Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
Ocean View Staterooms
Ocean View Staterooms
Click to enlarge
 

Inside Staterooms

  • 2 lower beds convertible to 1 queen-size bed, shower.
Inside Staterooms
Inside Staterooms
Click to enlarge
 
 
Canaletto Restaurant
  • In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for the onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Buon appetito!

Located on Deck 9 - Lido Deck deck
Canaletto Restaurant Canalotto Restaurant
 
Dive-In
  • Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with trade-marked secret sauce. Savor a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabella mushroom stack. Dive-In is the perfect spot to dine poolside on the best burgers at sea.

Located on Deck 9 - Lido Deck deck
Dive-In
 
Lido Market
  • Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads; Homestead, serving up comfort classics; Distant Lands, featuring global; Sweet Spot, for ice cream creations and desserts; Roasting Pan, hand-carved meats, fish and other hearty entrees; Perk, freshly brewed beverages and chilled juices; Quench, premium coffee, beer, wine, and soda; Rise, savory quiches, croissants and sandwiches, and more.

Located on Deck 9 - Lido Deck deck
Lido Market
 
New York Pizza
  • At New York Pizza, choose from a variety of scrumptious, 9-inch, thin-crust pies. Named for New York’s famed five boroughs, the signature pizzas are made to order and topped with only the finest ingredients. Culinary Council member Ethan Stowell has also contributed signature pizza recipes to the menu. Enjoy your pizza by day while overlooking the Lido pool, and into the night.

Located on Deck 9 - Lido Deck deck
New York Pizza
 
Pinnacle Grill
  • Reserve a table in the intimate Pinnacle Grill for lunch or dinner and celebrate the day’s adventures with cuisine inspired by the bounty of America’s Pacific Northwest. In this elegantly appointed room, service is warm and engaging, and a meal is an event. The menu focuses on premium ingredients expertly prepared—from wild-caught king salmon from Alaska to sustainably raised beef from Washington State’s Double R Ranch. And, every evening in this venue offers a chance for you to experience the signature recipes of Culinary Council Chef David Burke. Complementing your perfectly prepared meals are boutique wines from the Pacific Northwest and other celebrated vineyards from around the world.

Located on Deck 2 - Lower Promenade deck
Pinnacle Grill
 
Tamarind Restaurant
  • Praised by Condé Nast Traveler for cuisine “that rivals the top restaurants on land,” Tamarind is the perfect place to explore the culinary traditions of Southeast Asia, China and Japan. The menu, which honors the elements of water, wood, fire and earth, features such exotic fare as wok-seared lobster, barramundi (Asian sea bass) in banana leaf and sushi, accompanied by chilled or heated sake. And, try specialty sushi created in collaboration with Culinary Council member and Master Sushi Chef, Andy Matsuda.

Located on Deck 11 - Observation Deck deck
Tamarind Restaurant
 
The Dining Room
  • For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, Culinary Council,® an elite team of seven world-renowned chefs,  and the talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by Wine Curator, world-renowned wine critic James Suckling. 

Located on Deck 3 - Promenade deck
The Dining Room
 

Art Classes

America's Test Kitchen
  • Holland America Line guests can experience America’s Test Kitchen’s enticing array of live onboard cooking shows and hands-on workshops. Learn foolproof techniques and user-friendly recipes for making delectable dishes with confidence. Designed exclusively with Holland America Line, this new culinary programming is currently available on select ships.

Located on Deck 2 - Lower Promenade
America's Test Kitchen
 

Stage Shows

B.B. King's Blues Club
  • Direct from Beale Street, B.B. King's All Stars bring the best of Memphis music to sea. From funky and fast to soulful and smooth, this eight-piece band performs in the B.B. King's Blues Club in the Queen’s Lounge where you can enjoy specialty cocktails like the Lucille and Rock Me Baby.

Located on Deck 2 - Lower Promenade
B.B. King's Blues Club
 
Lincoln Center Stage
  • In an exclusive partnership with the world’s leading center for the performing arts, we proudly present Lincoln Center Stage, showcasing outstanding musicians performing multiple programs of chamber music most evenings, as well as afternoon recitals during leisurely days at sea.

Located on Deck 2 - Lower Promenade
Lincoln Center Stage
 
Screening Room
  • Eurodam Movie Theatre comfortable lounge chairs and popcorn.

Located on Deck 3 - Promenade
Screening Room
 
The Mainstage
  • Showcasing comedy, song, dance and more, the Mainstage presents myriad performances and presentations to entertain and inform throughout your voyage, including Holland America Line exclusives such as the BBC Earth Experiences live show Planet Earth II in Concert.

Located on Deck 1 - Main Deck
The Mainstage
 

Activites and Adventure

BBC Earth Experiences
  • HAL has partnered with BBC Earth to bring you unforgettable new ways to experience the world's natural wonders. Through the innovative and breathtaking programming, guests will be taken closer to the ocean and the natural world through a groundbreaking concert, films, game shows, trivia, children's activities, and feature cruises. 

BBC Earth Experiences
 
Club HAL
  • Holland America Line's youth activities program, Club HAL, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Club HAL is offered on board all ships except for ms Prinsendam. 
  • Kids Programs (Ages 3-6) - Highlights for kids ages 3 to 6 include “Painting Picassos,” and “Sing-Along Storytime,” as well as theme parties, such as “Dino-Mite Night” and “Ships Ahoy Pirate Treasure Hunt Adventure.”
  • Tweens Programs (Ages 7-12) - From ice-cream eating contests to gaming tournaments and theme parties, tweens will have plenty to enjoy. There’s also a BBC Earth Experiences Amazing and Awesome Fact Show designed just for them!
  • Teens Programs (Ages 13-17) - Teen cruisers enjoy mocktail parties, karaoke and trivia contests, jewelry making, video games, staff vs. teens volleyball tournaments, themed events and more.
  • Port Day Activities
  • Club HAL activities are available from 8 a.m. to 4 p.m. on port days. Lunch is available for participants between the hours of 11 a.m. and 1 p.m. Children must be registered and signed into and out of programming by a parent or guardian.
  • Special Needs
  • Children with special needs are invited to attend Club HAL activities based on their chronological age; HAL staff is trained to work with special needs children. 
  • Safety Comes First
  • Safety is HAL primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Club HAL unless attending to a special-needs child.

 

 


Located on Deck 10 - Panorama Deck
Club HAL
 
Digital Workshop
  • Drop by the Digital Workshop powered by Windows and learn new technical skills taught by Microsoft-trained hosts. These complimentary small-group sessions, designed for all abilities, translate the latest technology into useful tips everyone can use. Each stand-alone session takes place in HAL dedicated Digital Workshop, equipped with the latest technology. From photo editing and movie/slide show creation, PC organization, Cloud Storage and security, choose to attend all or drop in as you please. Each session is offered several times throughout your cruise. 

 


Located on Deck 2 - Lower Promenade
Digital Workshop
 
Gallery Walk
  • HAL cruises take great pride in their onboard art collections. Now, fine art goes high tech. Take a self-guided walking tour highlighting your ship's eclectic collection, valued at tens of millions of dollars.

Located on Deck 3 - Promenade
Gallery Walk
 
Movies On Board
  • Screening nightly in the movie theatre (on select ships) are recent-release films and perennially popular classics. You can also watch movies any time in your stateroom or suite.

Located on Deck 9 - Lido Deck
Movies On Board
 

Bars and Lounges

Billboard Onboard
  • Fifty years of chart-topping hits rock the house as two pianists play music that you know and love. It’s all part of Billboard Onboard, an interactive experience made possible by a partnership with Billboard, the leading global destination for charts, news, trends and innovation in music. Between nightly sets, guests are part of the show as they sing and play along with trivia questions presented on screens throughout the room.

Located on Deck 2 - Lower Promenade
Billboard Onboard
 
Crow's Nest
  • Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.

Located on Deck 11 - Observation Deck
Crow's Nest
 
Explorer's Lounge
  • The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.

Located on Deck 2 - Lower Promenade
Explorer's Lounge
 
Gallery Bar
  • This sophisticated venue is adorned with an eclectic and whimsical mix of artwork including portraits, landscapes, still life and abstract pieces. Order your favorite cocktail or try one from HAL's signature cocktail menu created in partnership with Master Mixologist Dale DeGroff, a James Beard “Who’s Who” inductee.

Located on Deck 2 - Lower Promenade
Gallery Bar
 
Neptune Lounge
  • At your service is the Neptune Lounge's Concierge, exclusively available to Penthouse and Deluxe Verandah Suite guests. Relax here over breakfast pastries with your favourite newspaper, or gather for evening hors d'oeuvres and cocktails in this timeless, genteel setting.

Located on Deck 7 - Rotterdam Deck
Neptune Lounge
 
Ocean Bar
  • Enjoy live music in this popular bar perfect for pre-dinner cocktails.

Located on Deck 3 - Promenade
Ocean Bar
 
Piano Bar
  • The sleek and futuristic Piano Bar is a study of form and function, texture and taste. Soak it all in as a talented musican nimbly tickles the ivories.

Located on Deck 2 - Lower Promenade
 
Pinnacle Bar
  • As the first of its kind on any of their ships, learn about wine regions, cultures or how difficult it can be to grow certain temperamental grapes, while tasting some of the finest wines from around the world.

Located on Deck 2 - Lower Promenade
Pinnacle Bar
 
Tamarind Bar
  • Which is more delightful: the apple-pear saketini in your chilled glass or views of the sun going down in a crimson blaze? Enjoy both in this stylish hideaway – your destination for panoramic views and exotic cocktails, and just one of the wide selection of lounges and gathering places on board.

Located on Deck 11 - Observation Deck
Tamarind Bar
 

Casino

Casino
  • Play perennially popular slot machines, and enjoy blackjack tables and the latest in sophisticated gaming. The Casino is staffed with professionals eager to help you learn new skills.

Located on Deck 2 - Lower Promenade
Casino
 

Sports and Spa

Fitness Centre
  • Work out on the high seas in a state-of-the-art fitness centre complete with machines, free weights, cardio equipment and a personal training consultant. Afterwards, re-hydrate yourself at the juice bar. On offer are carrot, apple, pineapple or vegetable blends -- good-for-you nectar of the gods!

Located on Deck 9 - Lido Deck
Fitness Centre
 
Greenhouse Spa & Salon
  • Refresh, Relax and Rejuvenate During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honored, hands-on massage techniques gleaned from around the world.

 


Located on Deck 9 - Lido Deck
Greenhouse Treatment Room
 

Swimming

Lido Pool
  • Warm days with light, salty breezes are made for lounging poolside with an icy beverage in one hand and an epic novel in the other. Does this count as doing something or doing nothing? You'll soon know...

Located on Deck 9 - Lido Deck
Lido Pool
 

Shopping

Onboard Shopping
  • Enjoy a wide variety of duty-free shopping in the Signature Shops such as Merabella, a luxury jewelry boutique featuring high-end watches and pieces from noted designers.

 


Located on Deck 3 - Promenade
Onboard Shopping
 

Eurodam Photos

Please click on any image to enlarge

Holland America Line Eurodam new zealand family cruises
ms Eurodam
Holland America Line Eurodam new zealand family cruises
ms Eurodam
Holland America Line Eurodam new zealand family cruises
America's Test Kitchen
Holland America Line Eurodam new zealand family cruises
B.B. King's Blues Club
Holland America Line Eurodam new zealand family cruises
BBC Earth Experiences
Holland America Line Eurodam new zealand family cruises
Lincoln Center Stage
Holland America Line Eurodam new zealand family cruises
The Mainstage
Holland America Line Eurodam new zealand family cruises
Explorer's Lounge
Holland America Line Eurodam new zealand family cruises
Large partial sea views
Holland America Line Eurodam new zealand family cruises
Large fully obstructed views
Holland America Line Eurodam new zealand family cruises
Signature Spa Suites
Holland America Line Eurodam new zealand family cruises
The Dining Room
Holland America Line Eurodam new zealand family cruises
Pinnacle Grill
Holland America Line Eurodam new zealand family cruises
Digital Workshop
Holland America Line Eurodam new zealand family cruises
Club HAL
Holland America Line Eurodam new zealand family cruises
Tamarind Bar
Holland America Line Eurodam new zealand family cruises
Ocean Bar
Holland America Line Eurodam new zealand family cruises
Gallery Bar
Holland America Line Eurodam new zealand family cruises
Onboard Shopping
Holland America Line Eurodam new zealand family cruises
New York Pizza
Holland America Line Eurodam new zealand family cruises
Dive-In
Holland America Line Eurodam new zealand family cruises
Lido Market
Holland America Line Eurodam new zealand family cruises
Canaletto Restaurant
Holland America Line Eurodam new zealand family cruises
Gallery Walk
Holland America Line Eurodam new zealand family cruises
Billboard Onboard
Holland America Line Eurodam new zealand family cruises
Deluxe Verandah Ocean-view...
Holland America Line Eurodam new zealand family cruises
Penthouse Verandah Suites
Holland America Line Eurodam new zealand family cruises
Ocean View Staterooms
Holland America Line Eurodam new zealand family cruises
Movies On Board
Holland America Line Eurodam new zealand family cruises
Superior Verandah Suites
Holland America Line Eurodam new zealand family cruises
Inside Staterooms
Holland America Line Eurodam new zealand family cruises
Deluxe Verandah Suites
Holland America Line Eurodam new zealand family cruises
Inside Staterooms
Holland America Line Eurodam new zealand family cruises
Deluxe Verandah Suites
Holland America Line Eurodam new zealand family cruises
Penthouse Verandah Suites
Holland America Line Eurodam new zealand family cruises
Deluxe Verandah Ocean-view...
Holland America Line Eurodam new zealand family cruises
Ocean View Staterooms
Holland America Line Eurodam new zealand family cruises
Superior Verandah Suites
Holland America Line Eurodam new zealand family cruises
Tamarind Restaurant
Holland America Line Eurodam new zealand family cruises
Canalotto Restaurant
Holland America Line Eurodam new zealand family cruises
Screening Room
Holland America Line Eurodam new zealand family cruises
Pinnacle Bar
Holland America Line Eurodam new zealand family cruises
Lido Pool
Holland America Line Eurodam new zealand family cruises
Neptune Lounge
Holland America Line Eurodam new zealand family cruises
Hydro Pool
Holland America Line Eurodam new zealand family cruises
Greenhouse Treatment Room
Holland America Line Eurodam new zealand family cruises
Fitness Centre
Holland America Line Eurodam new zealand family cruises
Crow's Nest
 

TERMS AND CONDITIONS FOR THIS CRUISE

Terms of booking on this website

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. Once your cruise has commenced, if the cruise line is required to change the itinerary or cancel the cruise due to safety, maritime law, severe weather or to protect human life or health, Cruise Republic will not be required to provide any compensation. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of Victoria and the jurisdiction of the Victorian courts.

Booking information

To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology.

Alternative you can contact us by -

  • Email Cruise Republic on cruise@cruiserepublic.info
  • Telephone 1300 13 41 26 (Australia) or 0800 122 129 (New Zealand)

At the time of reservation you must provide us with your full name as it appears on your passport as well as your date of birth. By making a booking with us through any of the three methods you will be deemed to have agreed to our information, Terms and Conditions.

Once you have submitted your enquiry through our website, you will receive a CR reference number and a bounce back email to the email address provided. This reference number is confirmation we have received your enquiry and we will come back to you shortly with the details of your booking please be aware, this is not a confirmation and is only a summary of your booking request. We will hold the cabin in your name for up to 5 days as controlled by the cruise line themselves. On some cruises, the payment may be required on the day of booking or within 1-5 days of making the booking as controlled by the cruise line.

Once we have held a cabin, we will contact you via phone or email, to advise of availability and confirm the price and details. A booking is confirmed when you have been received an email confirmation notice and should you wish to proceed, we will provide you with our payment options to make your deposit payment (or full payment if the cruise is within 90 days). Your payment then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions. When your booking has been confirmed with a deposit payment we will send you your cruise booking number with the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.

Amendments

Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $50 plus any applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy. All amendments are required to be sent in writing by the lead passenger in the booking. Fare amendments are subject to change until confirmed and paid. Any Name Changes must be completed a minimum 72 hours prior to departure

Transfer to a new cruise/fare

From time to time cruise lines may advertise lower promotional cruise fares; these fares are not always available to existing bookings, however Cruise Republic will endeavour to accommodate any request to change to the lower fare. Please note this request is at the discretion of the cruise lines so is not always possible. New promotional fares may affect your current booking, resulting in reduced on-board credit.

If we are able to transfer you at the lower promotional fare a fee of $100 will be applied to your booking. Once final payment has been made for your cruise we are unable to lower the fare.

If you choose to transfer your cruise deposit to an alternative cruise departure this will also incur a fee of $100.

Cancellations

Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings cancelled after the deposit is paid, will incur a cancellation fee of $200 per cabin plus any additional cancellation fees set out by the cruise line. There are no cool down periods. Please see the Cruise Company's terms and conditions for cancellation and amendment policy. All cancellations are required to be sent in writing by the lead passenger in the booking. Due to the issuing of refunds via Cheque by the cruiselines, refunds can take 4-6 weeks to reach us should you be entitled to any refund.

Payments

Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 1.5% for Visa and Mastercard payments. Payments made by domestic bank deposit do not incur any transaction fees nor do payments made using the BPAY payment system. Please be aware payments made via bank deposit or BPAY within 24 hours of your booking expiring will require a legitimate receipt/screen shot of payment emailed through.

Flights and Hotels

Flights and Accommodation cancellation fees and amendment fees will apply as set out by the airlines and hotels. An additional $50 per person cancellation fee applies to all hotel cancellations and flight cancellations. All fly/cruise packages are based on the best available flight and hotel at time of pricing and while we may not be able to get the exact airline or hotel we will book a similar acceptable option. Flight packages will all include a free checked baggage allowance and meals.

Onboard Credits

On selected departures we will offer you onboard credits & these may not be combinable with all cabin categories and promotions. We will send you through a confirmation which will confirm if the onboard credit is available against your booking. Making changes to your reservation could result in any onboard credits being removed. Once you have embarked the ship, the onboard credit will be applied to your onboard account to use towards any onboard purchases. Any unused portion of the Onboard Credit will expire at midnight on the last night of your cruise and is not redeemable for cash at any time.

'Guarantee' (GTY) Bookings

From time to time, we may offer you the option of making what we call a 'Guarantee (GTY) booking. This means you may book a stateroom of a guaranteed category type (Inside, Outside, Balcony) on your chosen ship and cruise. However, the exact grade, number and location of the stateroom on the ship will be allocated at the cruise lines discretion and at any time until checking in at the Port. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. The benefits of a GTY stateroom are that after your booking has been confirmed, the cruise line may (at their discretion) upgrade your stateroom to a higher classed category to that originally booked at no extra charge to you. In any event, you are 'guaranteed' the minimum category you decide to book at the time of the cruise including obstructed view cabins.
If travelling with Family and Friends where you require cabins to be near one another we strongly recommend for you not to book on a Guarantee.
We cannot guarantee your cabins will be assigned near one another, on the same deck, same side or forward/aft on the ship nor accept any requests.

Complimentary Upgrades

Depending on any last minute availability the cruise lines will automatically upgrade cabins to higher categories. The upgrades can place you towards the front of the ship, midships or at the back of the ship and not necessarily on a higher deck level (i.e.: Insides Deck 10 may be upgraded to Ocean view Deck 5). As the cruise lines cannot upgrade every booking, you should book a category in which you are happy to sail. Once the upgrade has been assigned, should you dislike the cabin location we are unable to accept any changes or requests and cannot be reversed.
If travelling with family and friends where you require cabins to be near one another we strongly recommend for you to decline the upgrades. The cruise line do not guarantee all of the cabins will be upgraded, or that they will be upgraded near one another.

Future Cruise Credits

While we are happy to apply your Future Cruise Credits from the cruiselines to your booking with us, this may affect your online discounted pricing. We will still do our best to provide competitive pricing based on the discount we can offer on the new cruise fare once the future cruise credits have been applied to your booking. Please note if Future Cruise Credits are applied after your deposit has been paid may affect your final balance.

Passport & Visa Requirements.

or all international cruises all passengers will require to be in possession of a valid passport. The passport must have 6 months validity on your return date back home.
Visa's may also be required and at the sole responsibility of the passenger. Please check with the relevant embassies or a Visa Services company for assistance.
Cruise Republic will not take any responsibility for passport or visa requirements.

Please visit the following websites for assistance -

Australia:

  • Passports: https://www.passports.gov.au
  • Visas: Visa Link http://au.visacentral.com/?login=300041

New Zealand:

  • Passports: http://www.passports.govt.nz
  • Visas: Visa Direct www.visadirect.co.nz

Privacy

Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.

All amendments and any cancellations must be approved through the first person named on the booking. In the case of any in-cabin disputes our contract is with the first person named on the booking and we will only follow instructions given by them.

Holland America - Terms and Conditions

Please also refer to the below link for the full comprehensive Cruise Contract and Bill of Rights
Cruise Contract
Passenger Bill of Rights

Deposit and Final Payment Requirements

A deposit must be made in order to reserve a stateroom and receive a written confirmation. A deposit is required to confirm your reservation. Holland America reserves the right to require that the deposit be received by Holland America within five (5) days of booking. A second deposit is required for all Grand Voyages.

On some cruises, the deposit may be required on the day of booking or within 1-5 days of making the booking, as controlled by Holland America.

Final payment is due 90 days prior to departure.

It is essential that you make your payments by the due date and in accordance with the type of fare you have purchased. If payment is not received by the due date, bookings will be automatically cancelled and our ‘Cancellation Policy' will apply.

Last Minute Terms and Conditions

Full payment is required at the time of booking. Cabins are on a Guarantee Status therefore no cabin number will be assigned at the time of booking. A cabin number will only be allocated closer to departure by Holland America Cruises.
Please refer to “Guarantee (GTY) Bookings. Fares are not combinable with any onboard credit promotion.
Fare is fully non refundable and non transferable.

Upgrade policy

Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost.

Please also refer to “Complimentary Upgrades” - see above.

Change Charges

Once you have paid a deposit against your cruise, any other changes made to the booking will incur an amendment fee of $50 plus any applicable fees set you by the cruise line.

Documentation

Cruise documents are prepared in the USA and will be sent to you approximately 21 days prior to sailing. It is most important that all reservations be made in the full passport name of the passengers. If a name correction is required after documents have been issued a fee of A$100 per person will be charged for a reissue. Holland America has introduced e-documents.
An additional Cruise Republic cancellation fee may also be charged.

Cancellation Policy

Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 28+ day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; and 2013 Rotterdam Far East

Days Prior to Departure

Cancellation Charges

121 days + before departure

Full refund*#

120 – 91 days before departure

An amount equal to deposit requirement*#

90 – 76 days before departure

60% of gross fare*#

75 days or less before departure

100% of gross fare#


All Holiday; Australia/New Zealand; South Pacific; Asia (Including 2014 RT Far East); Prinsendam Europe; South America/Antarctica sailings; and Rotterdam Caribbean

Days Prior to Departure

Cancellation Charges

91 days or more from departure

Full refund*#

90-64 days before departure

An amount equal to deposit requirement*#

63 - 43 days before departure

50% of gross fare*#

42 – 22 days before departure

75% of gross fare*#

21 days or less before departure

100% of gross fare#


Caribbean (except Rotterdam); Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Cruise Tours; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings

Days Prior to Departure

Cancellation Charges

76 days or more from departure

Full Refund*#

75 – 57 days before departure

An amount equal to deposit requirement*#

56 – 29 days before departure

50% of gross fare*#

28 – 16 days before departure

75% of gross fare*#

15 days or less before departure

100% of gross fare#

* An additional Online Republic cancellation fee of $200.00 per cabin will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.

Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Fees incurred as a result of cancellation cannot be applied to future bookings. Refunds will normally be made to your travel professional. Travel professionals may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests.

Name replacements and departure date changes are considered as cancellations and are subject to the cruise cancellation fees plus any travel agency fees.

Hotel Service Charge

Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who service you directly, such as dining room wait staff and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crew members are recognized and rewarded, a daily Hotel Service charge is automatically added to each guest’s shipboard account. The Hotel Service Charge is USD$12.50 per person per day for all cabin categories except Suite passengers where their gratuities are USD $13.50 per person per day. If your service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. The Hotel Service Charge is paid entirely to Holland America Line crew members and represents an important part of their compensation. A 15% service charge is automatically added to bar charges and dining room wine purchases.

Guests under 21

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Alcoholic beverages will not be served to guests under the age of 21. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non-Transocean sailings or 12 months or younger for Transocean sailings at time cruise commences.

Minors under the age of 18 travelling to foreign countries must be accompanied by both parents or have a notarized letter of consent by the parent(s) not travelling.

Fares, Taxes and Surcharges

Once booked, your fare is only subject to any increased taxes, which will be added to the fare or to your on board account.

Holland America reserves the right to reinstate the fuel supplement for all guests up to US$9 per person per day if the price of light sweet crude on the New York Mercantile Exchange (NYMEX) exceeds USD$70 per barrel.

Passports/Visas and Immunisations

Holland America Line do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after disembarking the ship, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use of www.smartraveller.gov.au for advice in these areas.

Medical Facilities

Each Holland America ship has an onboard Medical Centre staffed by licensed physicians and critical care nurses. While not a full service hospital, the Medical Centre is well equipped to handle most emergencies as well as routine medical procedures.

A customary fee will be charged for services and medications dispensed (with the exception of medicine for seasickness, Tylenol and aspirin which may also be dispensed at the Front Office.

Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. For this reason guests are encouraged to obtain travel medical insurance prior to travel.

Pregnancy

Due to limited medical facilities on board, we can not accept women who will be 24 or more weeks pregnant at the time of their cruise with Holland America Line concludes. If you are pregnant, please provide a medical note from your physician stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date. This must be sent to us (Online Republic) who will forward it onto Holland America on your behalf.

Authority to Deny Transportation, Confine and Remove Passengers:

We may determine that for your safety, the safety of the Ship or other means of transportation or the safety or comfort of other passengers or our employees, you should be denied transportation or other services either before or during the Cruise, Cruise tour or Land Trip. In any such circumstance you may be confined to your stateroom, quarantined, restrained or refused participation in any conduct or activities of any nature without liability to us for a refund, payment or compensation whatsoever. By way of example, these would include situations where: (a) you are or become in such condition as to be unfit to travel or dangerous or obnoxious to other passengers or employees; (b) you are inadmissible under the immigration or other laws of any country included in the Cruise, Cruise tour or Land Trip itinerary or fail at any time to possess required travel documents; or (c) you fail to abide by the rules or orders of the Master or other ship’s officers. If transportation is denied after departure, you and your baggage may be landed or transported to any port or location that we select, without any resulting liability for refund, payment, compensation or credit on our part. If you are disembarked or any other actions are taken for any reason pursuant to this paragraph A.6, you will not be entitled to any refunds or damages

Travel insurance

We strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance, you may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan.

Cancellation Policy

Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 28+ day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; and 2013 Rotterdam Far East

Days Prior to Departure

Cancellation Charges

121 days + before departure

Full refund*#

120 – 91 days before departure

An amount equal to deposit requirement*#

90 – 76 days before departure

60% of gross fare*#

75 days or less before departure

100% of gross fare#


All Holiday; Australia/New Zealand; South Pacific; Asia (Including 2014 RT Far East); Prinsendam Europe; South America/Antarctica sailings; and Rotterdam Caribbean

Days Prior to Departure

Cancellation Charges

91 days or more from departure

Full refund*#

90-64 days before departure

An amount equal to deposit requirement*#

63 - 43 days before departure

50% of gross fare*#

42 – 22 days before departure

75% of gross fare*#

21 days or less before departure

100% of gross fare#

 

Caribbean (except Rotterdam); Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Cruise Tours; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings

Days Prior to Departure

Cancellation Charges

76 days or more from departure

Full Refund*#

75 – 57 days before departure

An amount equal to deposit requirement*#

56 – 29 days before departure

50% of gross fare*#

28 – 16 days before departure

75% of gross fare*#

15 days or less before departure

100% of gross fare#

* An additional Online Republic cancellation fee of $200.00 per cabin will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.