Alaska: 7 - nights

 

Set sail from Vancouver on your 7-night Alaska Cruise onboard Holland America Line's Volendam.

OperatorVesselPorts of CallSailing DatesAlaska, 7 - nights
Holland America LineVolendam Vancouver, At Sea, Tracy Arm, Juneau, Skagway, Glacier Bay, Ketchikan, At Sea, Vancouver,
DepartsWed, Jun 12 2019
ArrivesWed, Jun 19 2019
Cruise code:V932
Single Cabin Twin Cabin Triple Cabin Quad Cabin
AUD $3615.49
per person: click to view
AUD $1973.50
per person: click to view
AUD $1595.91
per person: click to view
AUD $1407.12
per person: click to view
Special offer deals:
Please note: All Holland America pricing is in AUD. Please check the Rate of Exchange prior to payment. Payment will be made into an NZD bank Account.
Receive a Signature Beverage Package (for 2) and Dinner in the Pinnacle Grill (for 2). May not apply to all categories or be combined with other promotions.
Click on any tab directly below to view detailed information about your cruise
Please select right number of adults/children, then click 'Go' for your correct prices.  Change to adults  children
 
 
No credit card is required to make a 'no obligations' reservation and we can hold a cabin for up to 5 days.
The current prices displayed are per person and based on: Twin Cabin price: 2 x Adult. Triple Cabin price: 2 x Adult, 1 x Child. Quad Cabin price: 2 x Adult, 2 x Child.
DeckCabin TypeCabin Code Single Cabin Twin Cabin Triple Cabin Quad Cabin
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewN $3615enquire now$1973enquire now$1595enquire now$1407enquire now
Deck 2 - Main Deck view Large or Standard Inside Staterooms viewL $3773enquire now$2052enquire now$1648enquire now$1446enquire now
Deck 2 - Main Deck view
view
Large or Standard Inside Staterooms viewK $3851enquire now$2091enquire now$1674enquire now$1466enquire now
Deck 3 - Lower Promenade view Large or Standard Inside Staterooms viewJ $3930enquire now$2131enquire now$1700enquire now$1485enquire now
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewM $3694enquire now$2012enquire now$1622enquire nowN/A
Deck 1 - Dolphin Deck view Large Oceanview Staterooms viewEE $4561enquire now$2446enquire now$1911enquire now$1643enquire now
Deck 3 - Lower Promenade view Partially Obstructed View Stateroom viewDD $4718enquire now$2525enquire now$1963enquire now$1682enquire now
Deck 1 - Dolphin Deck view Large Oceanview Staterooms viewFF $4403enquire now$2367enquire now$1858enquire nowN/A
Deck 1 - Dolphin Deck view Large Oceanview Staterooms viewF $4482enquire now$2406enquire now$1884enquire nowN/A
Deck 2 - Main Deck view Large Oceanview Staterooms viewE $4639enquire now$2485enquire now$1937enquire nowN/A
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewMM $3615enquire now$1973enquire nowN/AN/A
Deck 2 - Main Deck view Large Oceanview Staterooms viewDA $4797enquire now$2564enquire now$1989enquire nowN/A
Deck 2 - Main Deck view Large Oceanview Staterooms viewD $4856enquire now$2594enquire now$2009enquire nowN/A
Deck 3 - Lower Promenade view Large Oceanview Staterooms viewC $4915enquire now$2623enquire now$2029enquire nowN/A
Deck 7 - Navigation Deck view Large or Standard Inside Staterooms viewI $4009enquire now$2170enquire nowN/AN/A
Deck 1 - Dolphin Deck view Large Porthole View Stateroom viewH $4206enquire now$2269enquire nowN/AN/A
Deck 3 - Lower Promenade view Fully Obstructed View Stateroom viewHH $4206enquire now$2269enquire nowN/AN/A
Deck 2 - Main Deck view Large Porthole View Stateroom viewG $4285enquire now$2308enquire nowN/AN/A
Deck 6 - Verandah Deck view Verandah Suites viewBC $8028enquire now$4179enquire now$3116enquire nowN/A
Deck 7 - Navigation Deck view Deluxe Verandah Suites viewSB $10392enquire now$5361enquire now$3904enquire now$3175enquire now
Deck 6 - Verandah Deck view Verandah Suites viewB $8284enquire now$4307enquire now$3201enquire nowN/A
Deck 6 - Verandah Deck view Verandah Suites viewAA $8540enquire now$4436enquire now$3286enquire nowN/A
Deck 7 - Navigation Deck view Deluxe Verandah Suites viewSA $10904enquire now$5618enquire now$4074enquire now$3303enquire now
Deck 7 - Navigation Deck view Verandah Suites viewA $8796enquire now$4564enquire now$3372enquire nowN/A
Deck 6 - Verandah Deck view Verandah Suites viewBB $8028enquire now$4179enquire nowN/AN/A
Deck 7 - Navigation Deck view Penthouse Verandah Suites viewPS $18193enquire now$9262enquire now$6504enquire now$5125enquire now
• Click on an underlined deck to view the deck plan• Click on any price to reserve the cabin
• Click on an underlined Cabin Type to view cabin specifications• 'Save Up To' price is the savings from the full brochure price
*Please note: All prices featured are in NZ dollars (unless otherwise stated), and include port taxes, government taxes and fees. Prices and availability are subject to change due to changes made by the Cruise Companies.

Cruise Itinerary

DayPorts of callArrivalDeparture
 
1Vancouver Wed, Jun 12 2019 16:30
2At SeaThu, Jun 13 2019 16:30 
3Tracy ArmFri, Jun 14 2019 09:00Fri, Jun 14 2019 09:30
3JuneauFri, Jun 14 2019 13:00Fri, Jun 14 2019 22:00
4SkagwaySat, Jun 15 2019 07:00Sat, Jun 15 2019 21:00
5Glacier BaySun, Jun 16 2019 07:00Sun, Jun 16 2019 16:00
6KetchikanMon, Jun 17 2019 10:00Mon, Jun 17 2019 18:00
7At SeaTue, Jun 18 2019 18:00 
8VancouverWed, Jun 19 2019 07:00 
 
Total length of cruise: 7 - nights
 

TYPICAL ITINERARY

OVERVIEW

Set sail from Vancouver on your 7-night Alaska Cruise onboard Holland America Line's Volendam.

INCLUSIONS

  • 7 Night Cruise
  • Private ensuite
  • TV for in-cabin entertainment
  • In cabin safe
  • Most meals and entertainment onboard
  • Latest release movies (in cabin and on big screen)
  • Choice of Bars and Lounges
Vessel: Volendam Length: 780ft
Year: 1999 Beam: 105.80ft
Cruising speed: 23kn
24 Hour Room Service  
Holland America Line Volendam new zealand family cruises
 

OTHER INFORMATION

The beautiful garden theme of the Volendam is reflected in an artful floral motif throughout the ship's spacious public rooms and elegant staterooms. "Flowers" can be found in abundance in the forms of floral fabrics and tapestries, as well as huge vases of tropical floral arrangements and chrysanthemums. In addition to fresh flowers throughout the ship, Holland America Line has drawn on its collection of incredible artwork to enhance the interior of the ship's public spaces. Everything from pre-Columbian fetishes and sculptures to Renaissance-era fountains imported from Italy are included in its hallway galleries. At the heart of the ship an elegant sculpture by Luciano Vistosi, inspired by the myriad of moods and colors of a kaleidoscope, greets visitors in a soaring three-story atrium. Sail aboard the Volendam in 2009-2010 and explore Asia or Australia, New Zealand and the South Pacific. The Volendam also offers cruises to Alaska's Inside Passage and Glacier Bay.

ABOUT Holland America Line

Holland America invites you to depart the everyday and experience cruising the world, with award-winning service, world-class dining and creative itineraries to enchant you on your next cruise holiday.

With more than 135 years of experience, Holland America Line is recognised as the undisputed leader in the cruise industry's premium segment. With the introduction of the 1,918-passenger ms Noordam in early 2006 and the new Signature Class vessel; the 2,104 passenger ms Eurodam in June 2008; Holland America Line's fleet has grown to 14 ships, offering nearly 500 cruises from more than 25 home ports each year. Itineraries range from two to 108 days and visit all seven continents, including new Australia/New Zealand and Asia sailings, world voyages and popular sailings to several ports in the Caribbean, Alaska, Mexico and Europe.

Holland America Line's $525 million, fleetwide Signature of Excellence enhancements feature new programs and amenities including the Culinary Arts Centre presented by Food & Wine magazine - a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts will provide cooking demonstrations and classes. Features also include the Explorations Café powered by the New York Times, teens-only activity areas and all new cabin amenities highlighted by flat-panel TVs and plush-top Mariner's Dream Beds.

Deluxe Verandah Suites

  • 556 sq. ft. Suite with verandah
  • Two lower beds convertible to one king-size bed
  • Whirlpool bath & shower
  • Large sitting area
  • Dressing room
  • Private verandah
  • One sofa bed for two people
  • Mini-bar, refrigerator
  • Floor-to-ceiling windows
 
 

Fully Obstructed View Stateroom

 

Large Oceanview Staterooms

  • 197 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed
  • Bathtub & shower
  • All DD-category staterooms have partial sea views
  • All HH-category staterooms have fully obstructed views
  • G and H cabins may have portholes instead of windows
  • All FF-category staterooms also have 1 sofa bed & pullman upper

 

 
 

Large or Standard Inside Staterooms

  • 182 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed and shower.
  • All L-, N- & NN-category staterooms also have 1 sofa bed & pullman upper.
  • All M- & MM-category staterooms also have 1 sofa bed.

 

 
 

Large Porthole View Stateroom

 

Partially Obstructed View Stateroom

 

Penthouse Verandah Suites

  • 1159 sq. ft. with verandah
  • Bedroom with 1 king-size bed
  • Oversize whirlpool bath & shower
  • Living room, dining room, dressing room
  • Private verandah, pantry
  • One sofa bed for two people
  • Mini-bar, refrigerator
  • Guest toilet
  • Floor-to-ceiling windows
 
 

Verandah Suites

  • 292 sq. ft. with verandah
  • Two lower beds convertible to one queen-size bed
  • Whirlpool bath & shower
  • Sitting area
  • Private verandah
  • Mini-bar, refrigerator
  • Floor-to-ceiling windows
  • All A-category staterooms also have one sofa bed

 

 
 

Volendam

Deck 1 - Dolphin Deck
Volendam Deck 1 - Dolphin Deck   layout
Volendam Decks
Please Select Deck

Volendam Deck 1 - Dolphin Deck   overview
Deck Plan Keys
Volendam Deck 1 - Dolphin Deck   plan keys
Cabin Description

Large Oceanview Staterooms

  • 197 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed
  • Bathtub & shower
  • All DD-category staterooms have partial sea views
  • All HH-category staterooms have fully obstructed views
  • G and H cabins may have portholes instead of windows
  • All FF-category staterooms also have 1 sofa bed & pullman upper

 


Click to enlarge
 

Large Porthole View Stateroom



Click to enlarge
 

Large or Standard Inside Staterooms

  • 182 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed and shower.
  • All L-, N- & NN-category staterooms also have 1 sofa bed & pullman upper.
  • All M- & MM-category staterooms also have 1 sofa bed.

 


Click to enlarge
 
 
Lido Restaurant
  • Offers a relaxed ambiance for all three meals and features a variety of fresh, cooked-to-order specialties.

Located on Deck 8 - Lido Deck deck
 
Pinnacle Grill
  • This intimate reservations-only venue offers an elegant, sophisticated dining experience. Featuring premium Sterling Silver beef, inspired seafood dishes and many select wines rated "Excellent" by Wine Spectator - as well as distinctive Bvlgari® china, Riedel® stemware and Frette® linens.

Located on Deck 4 - Promenade deck
 
Rotterdam Dining Room
  • Features impeccable service and an extensive wine list. Five-course menus include continental cuisine, vegetarian and low-carb options.

Located on Deck 5 - Upper Promenade deck
 

Sports and Spa

Beauty Salon
  • Sit back, relax, and bask in the cruise experience while being pampered to your heart's content.

Located on Deck 8 - Lido Deck
 
Fitness Centre
  • Work out on the high seas in a state-of-the-art fitness centre complete with machines, free weights, cardio equipment and a personal training consultant. Afterwards, re-hydrate yourself at the juice bar. On offer are carrot, apple, pineapple or vegetable blends.

Located on Deck 8 - Lido Deck
 
Greenhouse Spa & Salon
  • Features heavenly beauty and wellness rituals. Enjoy a facial, hot stone massage, steam in a thermal suite and have your hair and nails done for a special evening.

 


Located on Deck 8 - Lido Deck
 

Casino

Casino
  • Spin the wheel, roll the dice, and make a date with Lady Luck in the lively casino.

Located on Deck 5 - Upper Promenade
 

Kids Club

Club HAL
  • Dedicated youth facilities and activities for kids ages 3 to 12

Located on Deck 9 - Sports Deck
 

Bars and Lounges

Crow's Nest
  • Offers sweeping 270° views during the day, and a hip, fashionable nightclub each evening.

Located on Deck 9 - Sports Deck
 
Explorer's Lounge
  • Rich reds and gleaming brass -- these are the essential ingredients for the understated elegance of the Explorer's Lounge. This meeting place for friends old and new offers intimate seating for small gatherings.

Located on Deck 5 - Upper Promenade
 
Frans Hals Show Lounge
  • Features talented vocalists, dancers, illusionists, comedians and variety acts

 


Located on Deck 4 - Promenade
 
Neptune Lounge
  • At your service is the Neptune Lounges Concierge, exclusively available to Penthouse and Deluxe Verandah Suite guests. Relax here over breakfast pastries with your favourite newspaper, or gather for evening hors d'oeuvres and cocktails in this timeless, genteel setting.

Located on Deck 7 - Navigation Deck
 
Ocean Bar
  • Warm wood tones and maritime motifs bring seasoned seafarers to the Ocean Bar.

Located on Deck 5 - Upper Promenade
 

Art Classes

Culinary Arts Centre

The state-of-the-art demonstration kitchen offering interactive gourmet cooking lessons taught by Master Chefs or culinary guests.


Located on Deck 4 - Promenade
Culinary Arts Centre
 

Swimming

Lido Pool
  • Warm days with light, salty breezes are made for lounging poolside with an icy beverage in one hand and an epic novel in the other. Does this count as doing something or doing nothing? You'll soon know...

Located on Deck 8 - Lido Deck
 

Volendam Photos

Please click on any image to enlarge

Holland America Line Volendam new zealand family cruises
Volendam
Holland America Line Volendam new zealand family cruises
Volendam
Holland America Line Volendam new zealand family cruises
Ocean View Stateroom
Holland America Line Volendam new zealand family cruises
 
Holland America Line Volendam new zealand family cruises
 
 

TERMS AND CONDITIONS FOR THIS CRUISE

Terms of booking on this website

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. Once your cruise has commenced, if the cruise line is required to change the itinerary or cancel the cruise due to safety, maritime law, severe weather or to protect human life or health, Cruise Republic will not be required to provide any compensation. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of Victoria and the jurisdiction of the Victorian courts.

Booking information

To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology.

Alternative you can contact us by -

  • Email Cruise Republic on cruise@cruiserepublic.info
  • Telephone 1300 13 41 26 (Australia) or 0800 122 129 (New Zealand)

At the time of reservation you must provide us with your full name as it appears on your passport as well as your date of birth. By making a booking with us through any of the three methods you will be deemed to have agreed to our information, Terms and Conditions.

Once you have submitted your enquiry through our website, you will receive a CR reference number and a bounce back email to the email address provided. This reference number is confirmation we have received your enquiry and we will come back to you shortly with the details of your booking please be aware, this is not a confirmation and is only a summary of your booking request. We will hold the cabin in your name for up to 5 days as controlled by the cruise line themselves. On some cruises, the payment may be required on the day of booking or within 1-5 days of making the booking as controlled by the cruise line.

Once we have held a cabin, we will contact you via phone or email, to advise of availability and confirm the price and details. A booking is confirmed when you have been received an email confirmation notice and should you wish to proceed, we will provide you with our payment options to make your deposit payment (or full payment if the cruise is within 90 days). Your payment then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions. When your booking has been confirmed with a deposit payment we will send you your cruise booking number with the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.

Amendments

Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $50 plus any applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy. All amendments are required to be sent in writing by the lead passenger in the booking. Fare amendments are subject to change until confirmed and paid. Any Name Changes must be completed a minimum 72 hours prior to departure

Transfer to a new cruise/fare

From time to time cruise lines may advertise lower promotional cruise fares; these fares are not always available to existing bookings, however Cruise Republic will endeavour to accommodate any request to change to the lower fare. Please note this request is at the discretion of the cruise lines so is not always possible. New promotional fares may affect your current booking, resulting in reduced on-board credit.

If we are able to transfer you at the lower promotional fare a fee of $100 will be applied to your booking. Once final payment has been made for your cruise we are unable to lower the fare.

If you choose to transfer your cruise deposit to an alternative cruise departure this will also incur a fee of $100.

Cancellations

Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings cancelled after the deposit is paid, will incur a cancellation fee of $200 per cabin plus any additional cancellation fees set out by the cruise line. There are no cool down periods. Please see the Cruise Company's terms and conditions for cancellation and amendment policy. All cancellations are required to be sent in writing by the lead passenger in the booking. Due to the issuing of refunds via Cheque by the cruiselines, refunds can take 4-6 weeks to reach us should you be entitled to any refund.

Payments

Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 1.5% for Visa and Mastercard payments. Payments made by domestic bank deposit do not incur any transaction fees nor do payments made using the BPAY payment system. Please be aware payments made via bank deposit or BPAY within 24 hours of your booking expiring will require a legitimate receipt/screen shot of payment emailed through.

Flights and Hotels

Flights and Accommodation cancellation fees and amendment fees will apply as set out by the airlines and hotels. An additional $50 per person cancellation fee applies to all hotel cancellations and flight cancellations. All fly/cruise packages are based on the best available flight and hotel at time of pricing and while we may not be able to get the exact airline or hotel we will book a similar acceptable option. Flight packages will all include a free checked baggage allowance and meals.

Onboard Credits

On selected departures we will offer you onboard credits & these may not be combinable with all cabin categories and promotions. We will send you through a confirmation which will confirm if the onboard credit is available against your booking. Making changes to your reservation could result in any onboard credits being removed. Once you have embarked the ship, the onboard credit will be applied to your onboard account to use towards any onboard purchases. Any unused portion of the Onboard Credit will expire at midnight on the last night of your cruise and is not redeemable for cash at any time.

'Guarantee' (GTY) Bookings

From time to time, we may offer you the option of making what we call a 'Guarantee (GTY) booking. This means you may book a stateroom of a guaranteed category type (Inside, Outside, Balcony) on your chosen ship and cruise. However, the exact grade, number and location of the stateroom on the ship will be allocated at the cruise lines discretion and at any time until checking in at the Port. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. The benefits of a GTY stateroom are that after your booking has been confirmed, the cruise line may (at their discretion) upgrade your stateroom to a higher classed category to that originally booked at no extra charge to you. In any event, you are 'guaranteed' the minimum category you decide to book at the time of the cruise including obstructed view cabins.
If travelling with Family and Friends where you require cabins to be near one another we strongly recommend for you not to book on a Guarantee.
We cannot guarantee your cabins will be assigned near one another, on the same deck, same side or forward/aft on the ship nor accept any requests.

Complimentary Upgrades

Depending on any last minute availability the cruise lines will automatically upgrade cabins to higher categories. The upgrades can place you towards the front of the ship, midships or at the back of the ship and not necessarily on a higher deck level (i.e.: Insides Deck 10 may be upgraded to Ocean view Deck 5). As the cruise lines cannot upgrade every booking, you should book a category in which you are happy to sail. Once the upgrade has been assigned, should you dislike the cabin location we are unable to accept any changes or requests and cannot be reversed.
If travelling with family and friends where you require cabins to be near one another we strongly recommend for you to decline the upgrades. The cruise line do not guarantee all of the cabins will be upgraded, or that they will be upgraded near one another.

Future Cruise Credits

While we are happy to apply your Future Cruise Credits from the cruiselines to your booking with us, this may affect your online discounted pricing. We will still do our best to provide competitive pricing based on the discount we can offer on the new cruise fare once the future cruise credits have been applied to your booking. Please note if Future Cruise Credits are applied after your deposit has been paid may affect your final balance.

Passport & Visa Requirements.

or all international cruises all passengers will require to be in possession of a valid passport. The passport must have 6 months validity on your return date back home.
Visa's may also be required and at the sole responsibility of the passenger. Please check with the relevant embassies or a Visa Services company for assistance.
Cruise Republic will not take any responsibility for passport or visa requirements.

Please visit the following websites for assistance -

Australia:

  • Passports: https://www.passports.gov.au
  • Visas: Visa Link http://au.visacentral.com/?login=300041

New Zealand:

  • Passports: http://www.passports.govt.nz
  • Visas: Visa Direct www.visadirect.co.nz

Privacy

Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.

All amendments and any cancellations must be approved through the first person named on the booking. In the case of any in-cabin disputes our contract is with the first person named on the booking and we will only follow instructions given by them.

Holland America - Terms and Conditions

Please also refer to the below link for the full comprehensive Cruise Contract and Bill of Rights
Cruise Contract
Passenger Bill of Rights

Deposit and Final Payment Requirements

A deposit must be made in order to reserve a stateroom and receive a written confirmation. A deposit is required to confirm your reservation. Holland America reserves the right to require that the deposit be received by Holland America within five (5) days of booking. A second deposit is required for all Grand Voyages.

On some cruises, the deposit may be required on the day of booking or within 1-5 days of making the booking, as controlled by Holland America.

Final payment is due 90 days prior to departure.

It is essential that you make your payments by the due date and in accordance with the type of fare you have purchased. If payment is not received by the due date, bookings will be automatically cancelled and our ‘Cancellation Policy' will apply.

Last Minute Terms and Conditions

Full payment is required at the time of booking. Cabins are on a Guarantee Status therefore no cabin number will be assigned at the time of booking. A cabin number will only be allocated closer to departure by Holland America Cruises.
Please refer to “Guarantee (GTY) Bookings. Fares are not combinable with any onboard credit promotion.
Fare is fully non refundable and non transferable.

Upgrade policy

Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost.

Please also refer to “Complimentary Upgrades” - see above.

Change Charges

Once you have paid a deposit against your cruise, any other changes made to the booking will incur an amendment fee of $50 plus any applicable fees set you by the cruise line.

Documentation

Cruise documents are prepared in the USA and will be sent to you approximately 21 days prior to sailing. It is most important that all reservations be made in the full passport name of the passengers. If a name correction is required after documents have been issued a fee of A$100 per person will be charged for a reissue. Holland America has introduced e-documents.
An additional Cruise Republic cancellation fee may also be charged.

Cancellation Policy

Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 28+ day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; and 2013 Rotterdam Far East

Days Prior to Departure

Cancellation Charges

121 days + before departure

Full refund*#

120 – 91 days before departure

An amount equal to deposit requirement*#

90 – 76 days before departure

60% of gross fare*#

75 days or less before departure

100% of gross fare#


All Holiday; Australia/New Zealand; South Pacific; Asia (Including 2014 RT Far East); Prinsendam Europe; South America/Antarctica sailings; and Rotterdam Caribbean

Days Prior to Departure

Cancellation Charges

91 days or more from departure

Full refund*#

90-64 days before departure

An amount equal to deposit requirement*#

63 - 43 days before departure

50% of gross fare*#

42 – 22 days before departure

75% of gross fare*#

21 days or less before departure

100% of gross fare#


Caribbean (except Rotterdam); Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Cruise Tours; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings

Days Prior to Departure

Cancellation Charges

76 days or more from departure

Full Refund*#

75 – 57 days before departure

An amount equal to deposit requirement*#

56 – 29 days before departure

50% of gross fare*#

28 – 16 days before departure

75% of gross fare*#

15 days or less before departure

100% of gross fare#

* An additional Online Republic cancellation fee of $200.00 per cabin will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.

Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Fees incurred as a result of cancellation cannot be applied to future bookings. Refunds will normally be made to your travel professional. Travel professionals may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests.

Name replacements and departure date changes are considered as cancellations and are subject to the cruise cancellation fees plus any travel agency fees.

Hotel Service Charge

Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who service you directly, such as dining room wait staff and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crew members are recognized and rewarded, a daily Hotel Service charge is automatically added to each guest’s shipboard account. The Hotel Service Charge is USD$12.50 per person per day for all cabin categories except Suite passengers where their gratuities are USD $13.50 per person per day. If your service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. The Hotel Service Charge is paid entirely to Holland America Line crew members and represents an important part of their compensation. A 15% service charge is automatically added to bar charges and dining room wine purchases.

Guests under 21

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Alcoholic beverages will not be served to guests under the age of 21. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non-Transocean sailings or 12 months or younger for Transocean sailings at time cruise commences.

Minors under the age of 18 travelling to foreign countries must be accompanied by both parents or have a notarized letter of consent by the parent(s) not travelling.

Fares, Taxes and Surcharges

Once booked, your fare is only subject to any increased taxes, which will be added to the fare or to your on board account.

Holland America reserves the right to reinstate the fuel supplement for all guests up to US$9 per person per day if the price of light sweet crude on the New York Mercantile Exchange (NYMEX) exceeds USD$70 per barrel.

Passports/Visas and Immunisations

Holland America Line do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after disembarking the ship, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use of www.smartraveller.gov.au for advice in these areas.

Medical Facilities

Each Holland America ship has an onboard Medical Centre staffed by licensed physicians and critical care nurses. While not a full service hospital, the Medical Centre is well equipped to handle most emergencies as well as routine medical procedures.

A customary fee will be charged for services and medications dispensed (with the exception of medicine for seasickness, Tylenol and aspirin which may also be dispensed at the Front Office.

Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. For this reason guests are encouraged to obtain travel medical insurance prior to travel.

Pregnancy

Due to limited medical facilities on board, we can not accept women who will be 24 or more weeks pregnant at the time of their cruise with Holland America Line concludes. If you are pregnant, please provide a medical note from your physician stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date. This must be sent to us (Online Republic) who will forward it onto Holland America on your behalf.

Authority to Deny Transportation, Confine and Remove Passengers:

We may determine that for your safety, the safety of the Ship or other means of transportation or the safety or comfort of other passengers or our employees, you should be denied transportation or other services either before or during the Cruise, Cruise tour or Land Trip. In any such circumstance you may be confined to your stateroom, quarantined, restrained or refused participation in any conduct or activities of any nature without liability to us for a refund, payment or compensation whatsoever. By way of example, these would include situations where: (a) you are or become in such condition as to be unfit to travel or dangerous or obnoxious to other passengers or employees; (b) you are inadmissible under the immigration or other laws of any country included in the Cruise, Cruise tour or Land Trip itinerary or fail at any time to possess required travel documents; or (c) you fail to abide by the rules or orders of the Master or other ship’s officers. If transportation is denied after departure, you and your baggage may be landed or transported to any port or location that we select, without any resulting liability for refund, payment, compensation or credit on our part. If you are disembarked or any other actions are taken for any reason pursuant to this paragraph A.6, you will not be entitled to any refunds or damages

Travel insurance

We strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance, you may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan.

Cancellation Policy

Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 28+ day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; and 2013 Rotterdam Far East

Days Prior to Departure

Cancellation Charges

121 days + before departure

Full refund*#

120 – 91 days before departure

An amount equal to deposit requirement*#

90 – 76 days before departure

60% of gross fare*#

75 days or less before departure

100% of gross fare#


All Holiday; Australia/New Zealand; South Pacific; Asia (Including 2014 RT Far East); Prinsendam Europe; South America/Antarctica sailings; and Rotterdam Caribbean

Days Prior to Departure

Cancellation Charges

91 days or more from departure

Full refund*#

90-64 days before departure

An amount equal to deposit requirement*#

63 - 43 days before departure

50% of gross fare*#

42 – 22 days before departure

75% of gross fare*#

21 days or less before departure

100% of gross fare#

 

Caribbean (except Rotterdam); Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Cruise Tours; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings

Days Prior to Departure

Cancellation Charges

76 days or more from departure

Full Refund*#

75 – 57 days before departure

An amount equal to deposit requirement*#

56 – 29 days before departure

50% of gross fare*#

28 – 16 days before departure

75% of gross fare*#

15 days or less before departure

100% of gross fare#

* An additional Online Republic cancellation fee of $200.00 per cabin will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.